GA Z170x UD5 dual ethernet ports not working at the same time

rafdesign

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Jan 11, 2016
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4,510
Hi, I am a total new PC user, I was a Mac user for over 20 years.
So I build a new PC around the motherboard Z170x UD5. I built it, installed Windows 10 and everything is working. I use one Ethernet port to connect to the internet and it's working fine. Now if I try to use the second ethernet port to connect a Synology NAS (DS411 model) it doesn't connect. I have to unplug the first ethernet port (internet) and plug the NAS.
I am unable to use both ethernet ports. Is it normal? Do I have to do something deeper, like updating the motherboard? I have no idea to do that, or no idea if it's a problem related to windows 10.
Thanks in advance for any help (I'm a newby!).
 

JimF_35

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How are you connecting the devices? Are you using a switch or a router or are you connecting the devices directly? If directly what static IPs are you using on both the device and the NIC? Need more information thanks.
 

rafdesign

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Jan 11, 2016
4
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4,510
Hi JimF_35, as I am learning...I found that I had to install 'drivers' on the gigabyte website for this specific card. I did instal an Intel LAN driver and it is working now!