Nvidia Optimus - GTX960M Keeps Disappearing

kotutohum

Reputable
Sep 13, 2015
9
0
4,510
Hi,

I have 2 graphic cards working with nVidia Optimus, GTX960M and Intel HD Graphics 5600. Now, my GTX960M stops working and disappears on device manager. When I try to see hidden devices, GTX960M appears grayed out.

Afterwards, this message appears;

"Code 45: Currently, this hardware device is not connected to the computer"

It just finds these devices only when I uninstall and install drivers of GTX960M and Intel HD 5600 in Safe Mode with DDU. This manual-solution situation just bores me. My device disappears even when I shut my computer down for 5 or 10 minutes and goes down in Hidden Devices section. And again, I uninstall then install all the drivers again in Safe Mode with DDU.

I need help.
 

ackingo

Reputable
Jan 11, 2016
8
0
4,510
I'm the owner of the laptop and yes it's almost 2 months old. It has, but it is my final week. We are going to try solving ourselves first. I did a clean uninstall as I mentioned above. Also my device update settings at no do not install Any driver which is at advanced system settings. I dont know what's happening. :D
 

ackingo

Reputable
Jan 11, 2016
8
0
4,510
Bios is updated at last version i didnt do it but it came with the last version. I think that windows 10 updates is it when i reboot my pc, but I'm not sure. I disabled windows update. I'll now turn off the pc and wait 5 min and try again. I'll inform that topic when I finished my process.
 

ackingo

Reputable
Jan 11, 2016
8
0
4,510
One important thing I factory resetted my windows 10 by using recovery and I deleted every file I have, now. If my nvidia drives are not coming up -when I turn on pc- I restart my pc and it comes. So can we check if we have any solutions to that one.