Like the title says, I recently purchased a new Cyberpower GUA3700T pre-built PC from TigerDirect. The computer arrived and I set it all up after I made sure to the best of my knowledge that the parts were all seated correctly. The computer ran great for the first week or so, although I was really only downloading steam games the first week.
Week 2 now whenever I am playing more intensive games (FarCry4, Fallout 4, Call of Duty Advanced Warfare) after about 2-4 hours the computer would freeze up and become totally unresponsive and make a loud repeating buzz noise through my headphones. I would hit the reset button and it would be fine again for another 2-4 hours but again the same crashing issue.
Last night I encountered some different issues now, while I was alt tabbed out of FarCry on chrome and approaching the 2 hour mark the computer froze up again! I had been attempting to figure out what was going on and I had speccy running in the background which was visible during the crash, temperatures were all fine (i wrote them down but currently am at work and can't view them), the GPU was running at 80C which was the only really hot part. I live in Sudbury, ON, so the climate here is currently pretty cold and I was running a ceiling fan drawing air in to the room as well. A second crash occurred over night after I had left it running to do a windows update and when I woke up to inspect the machine and make sure the updates were successful and turn the machine off it was unresponsive, the monitor wouldn't even turn on from moving the mouse or ctrl+alt+del.
I have run Prime95, Novabench, 3dMark DX11 free edition, and the default windows Memory Diagnostic Tool. All turning up good results.
I don't really know where to go from here to troubleshoot, I suspect it might be a PSU issue how ever as it seems to be a generic brand and I have read a bit about how the standard PSU's these rigs ship with are inadequate.
I have messaged Cyberpower as the machine is brand new and still under the 12 month warranty but any help is much appreciated.
http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=9796149
Specs:
OS - Windows 10 Home 64-bit
CPU - FX-8320
RAM - 16GB DDR3
HDD - 2TB Sata III
GPU - Nvidia Geforce GTX970 4GB
PSU - 800W
Week 2 now whenever I am playing more intensive games (FarCry4, Fallout 4, Call of Duty Advanced Warfare) after about 2-4 hours the computer would freeze up and become totally unresponsive and make a loud repeating buzz noise through my headphones. I would hit the reset button and it would be fine again for another 2-4 hours but again the same crashing issue.
Last night I encountered some different issues now, while I was alt tabbed out of FarCry on chrome and approaching the 2 hour mark the computer froze up again! I had been attempting to figure out what was going on and I had speccy running in the background which was visible during the crash, temperatures were all fine (i wrote them down but currently am at work and can't view them), the GPU was running at 80C which was the only really hot part. I live in Sudbury, ON, so the climate here is currently pretty cold and I was running a ceiling fan drawing air in to the room as well. A second crash occurred over night after I had left it running to do a windows update and when I woke up to inspect the machine and make sure the updates were successful and turn the machine off it was unresponsive, the monitor wouldn't even turn on from moving the mouse or ctrl+alt+del.
I have run Prime95, Novabench, 3dMark DX11 free edition, and the default windows Memory Diagnostic Tool. All turning up good results.
I don't really know where to go from here to troubleshoot, I suspect it might be a PSU issue how ever as it seems to be a generic brand and I have read a bit about how the standard PSU's these rigs ship with are inadequate.
I have messaged Cyberpower as the machine is brand new and still under the 12 month warranty but any help is much appreciated.
http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=9796149
Specs:
OS - Windows 10 Home 64-bit
CPU - FX-8320
RAM - 16GB DDR3
HDD - 2TB Sata III
GPU - Nvidia Geforce GTX970 4GB
PSU - 800W
Facebook
Twitter
Instagram