Windows 8.1 BSOD minidump

JaceyC

Reputable
Jan 12, 2016
2
0
4,510
I have been randomly getting bsod everyday and have no idea how to fix the problem. I have read the minidumps on bsodviewer and each bsod has a different error message. I have ran chkdsk, malwarebytes, sfc/scannow and have checked to see if any drivers were not installed. I have zipped the minidump files and uploaded them here https://onedrive.live.com/redir?resid=B267C3FC0BB2EDE6!329&authkey=!AEhLJt2COWSd23Y&ithint=file%2czip. Any help on the situation would be greatly appreciated.
 
Solution
i think something wrote data on top of another drivers data.
the second driver ended up using the number 127 as a memory address and crashed the system.

I would be looking at the USB audio driver as having a conflict with the other audio sources on the machine.

i would pick up the current bios because of the USB fixes:4
http://us.msi.com/product/motherboard/support/Z87-G45-GAMING.html#down-bios
and pick up the motherboard driver updates:
http://us.msi.com/product/motherboard/support/Z87-G45-GAMING.html#down-driver&Win8.1 64
install them, reboot, go into bios and reset it to defaults or update the BIOS if you have not already done so.
this will make the bios rescan the hardware and assign the hardware resources, and send windows a...
i think something wrote data on top of another drivers data.
the second driver ended up using the number 127 as a memory address and crashed the system.

I would be looking at the USB audio driver as having a conflict with the other audio sources on the machine.

i would pick up the current bios because of the USB fixes:4
http://us.msi.com/product/motherboard/support/Z87-G45-GAMING.html#down-bios
and pick up the motherboard driver updates:
http://us.msi.com/product/motherboard/support/Z87-G45-GAMING.html#down-driver&Win8.1 64
install them, reboot, go into bios and reset it to defaults or update the BIOS if you have not already done so.
this will make the bios rescan the hardware and assign the hardware resources, and send windows a database of the settings it used. (so windows does not re use a setting when the USB audio is plugged in)
 
Solution
looks like you have a new machine running windows 8 with drivers from 2013. This machine has a new chipset that did not exist in 2013. I think you just need to install the motherboard drivers from here:
https://www.asus.com/us/Motherboards/Z170-P-D3/HelpDesk_Download/
(under the windows 8.1 64bit )
looks like there have been 5 or 6 bios updates also, you should get the current version installed. with the new updated drivers.

the actual bugcheck was cause because a driver tried to release a resource that it did not own. It is hard to tell the cause, pick up the update and retest and see if it still fails. it can happen if a driver frees the same resource twice by mistake, the first one work ok, the second one is caught by windows and generates a bugcheck to prevent hacking/corruption
 

ComplX

Reputable
Dec 28, 2015
9
0
4,510
Hi John, I heeded your advice and updated the version of windows up to version 10 with the hopes that with new OS version there wouldn't be the chipset issue that was occuring before, but the problem is still persisting. I did a full uninstall of the Graphics card drivers using DDU uninstaller like the stickied post suggests but this actually made the Blue screens happen more frequently. I will try get a set of new minidumps to you for assistance. do you have any more clues?

Hi here are the logs http://1drv.ms/20LRRkt