How can I tell if SSD is failing ? it passes all tests but had to wipe it due to non booting

lanzalaco

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Jan 13, 2016
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OCZ agility 3 60gb.. The computer it was installed in as the OS drive was not booting.. Then i tried putting the OCZ as a secondary disk (not boot disk) in 3 other computers (all different hardware, motherboard configs and different versions of windows) it prevented all of them from booting into windows also. I used OCZ tools to wipe it and now it is detected again and formats in other computers. It passes all tests from Crystal Diskinfo, OCZ SSD guru and SSD life pro.

So how to diagnose its fault ?
 
Solution
Hey there again, lanzalaco!

Usually, in such situations, the best way to troubleshoot this drive would be to externally via a SATA-to-USB cable or a docking station. This way you'd be able to boot into the OS without the influence of the bad SSD. Unfortunately, this behavior is common for hardware-bad drives, not for software-infected ones. Despite the fact that the SSD is a secondary drive, Windows still has to install drivers and check everything that is connected to the system before it boots up. IMO, it's highly unlikely that the issue is software-related.

Even if a secure erasing has temporarily resolved the issue, I'd still keep an eye on the SSD and not trust any important data with it.

As I already mentioned, if the SSD...
Welcome to the community, lanzalaco!

If the SSD passes all the diagnostic tests and there's nothing wrong or abnormal with its SMART attributes, it's possible that it's a faulty connection. Did you use the same SATA cable when you connected the SSD to the other computers? Since it works as a secondary drive, it could have been a corrupted Windows System. I'd recommend you to try re-installing it and use a different installation media. You can refer to these MS guidelines on how to create a bootable drive: http://windows.microsoft.com/en-us/windows-8/clean-install


If the issue is still present, I'd strongly recommend you to check the firmware of your SSD and make sure it's up-to-date ( http://www.storagereview.com/how_upgrade_ssd_firmware ). In case nothing helps, you should consider contacting the SSD manufacturer's customer support for assistance. If the drive is still covered by the warranty, you might be able to RMA it and get a replacement from them.

Hope this helps. Good luck! :)
SuperSoph_WD
 

lanzalaco

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Jan 13, 2016
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thanks for the info. Yes different cable each time and the firmware fix was applied way back

It is working now that I wiped the drive. but trying to trace the problem.

maybe the windows was corrupted by a virus, and if a corrupted windows is put as a second drive into another computer it then prevents those computers from booting up ?

Cant find any solution to that question in the google search..
 
Yes, @lanzalaco! It's possible that a failed HDD can cause bootup issues in the systems.
I'd recommend you to check the warranty on the SSD from the original manufacturer's website. If it's still covered, you should be able to send an RMA request to their customer support and get a replacement product.
Search for warranty policy explanation on their website.

Best of luck! Hope I was helpful.
SuperSoph_WD
 

lanzalaco

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Jan 13, 2016
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thanks for reply.. I actually have other SSD drives and dont have time to send older drives back. It is simpler to throw them away.

I need about 6 custom computer systems to be working ok when required and be well analysed and backed up in terms of fault finding, health monitoring and data backup.

So I guess the big issue that is still not clear from all this is whether the OCZ SSD has a hidden hardware fault that is not fixable but cannot be detected till total failure OR a software fault that is fixable by wiping the drive. The problem is I do not know whether to use this SSD again even though it appears to be working after being wiped as It passes all the tests. But this principle applies for all my SSD drives now. But maybe it is only a software problem.

So to determine if software only SSD deficit could prevent other drives from booting up, the hypothesized scenario is this.. could virus on a secondary drive (the problematic OCZ SSD) wreck this OCZ drive MBR or whatever to such a degree that it prevents other systems windows from booting up.

i.e. Can a software only problem mess up a secondary drive to the extent it can prevent primary drives from booting up. And then wiping that secondary drive would be an effective fix for that problem.

now that i can explain it better perhaps i should start another thread on this.
 
Hey there again, lanzalaco!

Usually, in such situations, the best way to troubleshoot this drive would be to externally via a SATA-to-USB cable or a docking station. This way you'd be able to boot into the OS without the influence of the bad SSD. Unfortunately, this behavior is common for hardware-bad drives, not for software-infected ones. Despite the fact that the SSD is a secondary drive, Windows still has to install drivers and check everything that is connected to the system before it boots up. IMO, it's highly unlikely that the issue is software-related.

Even if a secure erasing has temporarily resolved the issue, I'd still keep an eye on the SSD and not trust any important data with it.

As I already mentioned, if the SSD is still under warranty, you should most probably get in touch with the manufacturer's/reseller's customer support and RMA it. They should be able to provide you with a replacement.

Either way, ask around. Hope I was helpful, though! :)
SuperSoph_WD
 
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