Rear IO Panel On Motherboard Not Working - ASUS Z170-P D3

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tsandstr

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Jan 13, 2016
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I am using an Asus Z170-P D3 in my first PC build, and when I turn on my computer, the monitor shows the POST screen. This is what I would expect, as I have not installed any operating system on the machine. When I try to enter the BIOS by pressing delete on my keyboard, as I am instructed to on the monitor, nothing happens. I have tried using two USB keyboards plugged into every USB port, and a PS/2 keyboard. I decided to test whether any of the rear panel IO was working by moving the connection to the monitor from the graphics card to the ports on the motherboard itself, and this did not work. I do know, though, that power is getting to the USB ports, as when I plug a portable charger into it, it lights up and begins to charge. I can't imagine what could be causing this problem. Any advice would be appreciated.
 
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tsandstr

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Jan 13, 2016
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I have already tried removing the CMOS battery for 10 minutes and reinstalling with no effect.


I have tried every USB port including both the rear and front panel USB 2.0 ports (the black ones).
 
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GObonzo

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strange. i've had issues with some motherboards that needed their USB drivers installed before USB mouse/keyboard would function but PS/2 versions have always worked straight out of the box.

i would contact ASUS product support.
 
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tsandstr

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Jan 13, 2016
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No. When I plug my keyboard into a different computer, all of the keys light up with the red backlight, but here they don't turn on and the caps lock/num lock don't work either.
 
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