sudden appearance of mysterious desktop icon in Japanese, cannot delete; shape of a key, round part has percentages (like 40%, always changing) and key thread part has up arrow and 6.4K/s on top and down arrow 28.3K/s. Is this a virus? How to remove it? If I click on this icon, a panel opens up above it, like a menu, with icons and words (choices) in Japanese, which I do not read. Please help. Running Chrome, Windows 8.1, HP PC Compaq. Am relatively computer illiterate but q quick learner. Most grateful.
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sudden appearance of desktop icon in Japanese, cannot delete
- Thread starter mommycat
- Start date
Solution
americanbrian
Distinguished
- May 3, 2007
- 1,685
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Do you happen to have a grey import phone? I have a lenovo k3 note that was the chinese version. When I plugged it into my PC it attempts to install the phone suite in chinese.
This would be my first suspect. Is it listed in add/remove programs in the control panel?
This would be my first suspect. Is it listed in add/remove programs in the control panel?
Kind Basroil, I am going to take your suggest and back up and reformat. I have a Western Digital My Passport but have never used it for complete back up--but I will learn. Ditto the reformatting. Thanks for the solidarity. Am a little scared about reformatting, but I have done more difficult things in life, so better to just get informed and dive in and do it.
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