Computer freezes during Windows 7 install with a black screen

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I was attempting to fix a computer for a friend, who said it wouldn't boot, and all he is getting is a black screen after the HP logo comes up. There's no hard drive light, or activity past that point, and the computer keeps freezing while attempting to boot from a Windows 7 USB. It says "Starting Windows", then freezes on the splash screen. I have also tried booting into safe mode, it also freezes, then re-seating the RAM, nothing happened. Then I took the CMOS battery out and let it sit for 30 mins, still nothing. Even updated bios to the latest version, and that didn't help. All the cables and everything are connected properly, nothing is lose. So, what is there to do if the computer isn't responding to anything? Please help.
 
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Martell1977


Like anything with moving parts, it can wear out. The platter(s) in a HDD are spinning anywhere from 5,400rpm to 10,000rpm, depending on the model. The entire time the computer is in use, it is spinning. I've had HDD's last 10+ years, while others barely lasted 2.
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The PC has 3gb of Ram, I tried booting with just one stick, and got a black screen and constant beeping. I removed it, and booted the computer with the other modules, and ran into the same problem as before. It freezes while attempting to boot Windows 7 from a DVD.
 
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No, the computer is at my friends house, but the hard drive comes up in BIOS. There's no way to test it right now. All the cables are connected properly, nothing is loose. Maybe it could be a faulty power supply?
 
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Martell1977

Martell1977

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Oct 26, 2010
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Since Windows tries to load but freezes, it could be a failing HDD. If it totally failed it wouldn't show in the BIOS, but if it's corrupted, it could cause a lockup bust still show in the BIOS. I suggest checking the BIOS or maybe look at the boot menu to see if there is a diagnostics option.

In my experience, if it were a faulty PSU, it would either do nothing at all or cause problems during high draw scenarios. Starting Windows isn't really a high draw situation.
 
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How does a hard drive suddenly become corrupted? My friend didn't install anything prior to this happening The last thing he did before the computer froze was write someone a message on Facebook, it's pretty much all he uses the PC for anyway, light usage like checking e-mails, and browsing the web.
 
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Martell1977

Martell1977

Splendid
Oct 26, 2010
3,846
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24,960


Like anything with moving parts, it can wear out. The platter(s) in a HDD are spinning anywhere from 5,400rpm to 10,000rpm, depending on the model. The entire time the computer is in use, it is spinning. I've had HDD's last 10+ years, while others barely lasted 2.
 
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Well, he's not going to worry about it, and just save for a new PC. I was wondering, since he smoked around the computer, if that may have caused the hard drive to wear down overtime? It was really dusty inside as well.
 
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Martell1977

Martell1977

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Oct 26, 2010
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24,960


I doubt it, however, smoking around the computer can leave a sticky residue that will increase dust buildup and dust acts like an insulator, trapping heat and could cause overheating issues. While I've seen CPU's having issues from this, I've never encountered an HDD affected by it.
 
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