Need Help figuring out my problem, when using my computer it randomly stops displaying to monitor.

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DetrxAegis

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Jan 15, 2016
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4,510
Ok so starting yesterday while trying to play a game my computer stopped displaying to my monitor and I could hear or talk to the people in the call I was in, it becomes completely unresponsive (note that my pc is still on) and when i try to hold the power button it doesnt turn itself off now matter how long i hold the button, i have to flip the switch on the psu to turn it off. Its happened every time I get on and I can only use for about 40 mins if I'm lucky before it does it again. I have know clue if its hardware or a software problem, but from what I did it probably isn't the graphics card or the hard drives. Id like any help there is because I haven't had this system for a year yet. Thanks in advance

System specs:
Windows 10 64bit
ASUS A78-E
AMD APU A-6600k with Radeon HD 8570D stock speeds
Vulcan 2x4gb 1600
WD blue 1TB HDD
Patriot blaze 120gb SSD
Rosewill 450w PSU
 
Solution
Lutfij
Noticing you're on an installation of Windows 10, are you running the platform off the free upgrade path or is it via a licence key? Have you made sure your BIOS and device drivers are up to date? On teh topic of being up to date are your drivers for your APU's up to date using those found off AMD's site? You should also go in and update your chipset drivers while you're at it.

The issue can be found in the drivers though could you also state the game in which you're experiencing this issue? AMD have addressed quite a few issues with their hotfix updates. It'd be a good idea to stop the automatic device drivers update feature within Windows 10. Once you can get into OS try and...
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Lutfij

Lutfij

Titan
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Oct 7, 2009
54,079
4,750
173,390
Noticing you're on an installation of Windows 10, are you running the platform off the free upgrade path or is it via a licence key? Have you made sure your BIOS and device drivers are up to date? On teh topic of being up to date are your drivers for your APU's up to date using those found off AMD's site? You should also go in and update your chipset drivers while you're at it.

The issue can be found in the drivers though could you also state the game in which you're experiencing this issue? AMD have addressed quite a few issues with their hotfix updates. It'd be a good idea to stop the automatic device drivers update feature within Windows 10. Once you can get into OS try and perform a repair install to rid your OS of any underlying corruption yet maintain your updates.
 
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