Laptop freezing randomly, debug info supplied

CresTech

Reputable
Jan 16, 2016
1
0
4,510
I have 2 laptops and broke one recently so decided to fix the older one. This Sony VAIO used to have cooling problems and froze once it reached 100C but that has since been fixed. However, it is still freezing up on me. The time at which it freezes depends on what I'm doing, so here are a couple of my experiments:

#1: Network adapter
The laptop seemingly does fine when I turn WiFi off but the freezing occurs when I turn it on and decide to do random things. It will freeze during youtube videos or even while browsing on Facebook. The network adapter has been replaced since and and drivers were updated. I also tried a USB network adapter but that didn't help. Problem still occurs.

#2: RAM chips
Originally this laptop had 1 4GB RAM chip. When I opened up the dock there was apparently room for one more, so I put the 2 RAM chips in from my broken laptop. This time I could watch a whole movie on youtube and keep connected to the internet for nearly 2 hours. (before I couldn't stay online longer than 30 mins before it would freeze). The problem reocurred when I decided to test my laptop and the new RAM by playing League of Legends, and it froze again.
I reduced the settings of League to minimum and kept watching the RAM useage. It froze at around 4.5/8 GB used.
I also tried running a single RAM chip and it froze again at barely under the 4GB limit.

#3: Hard Drive
This laptop used to have around 500GB worth of HDD and in desperation I took it to a tech support company who refitted it with a new 1TB HDD. This didn't help either.

My last thought is the Graphics Card. This laptop was issued with a NVIDIA GeForce 410M. I am momentarily in the process of updating the driver and I have tried to disable it and launch League again but it wouldnt let me (said something about DirectX).

Is there anything I may have overlooked? The last time I brought in the laptop they said I may have to replace the Motherboard but I lack the knowledge, the tools and a new motherboard to even attempt this.
 
Solution
Reading through your entire post there was a couple of glaring possibilities but they are based off of assumptions now. Have you tried updating your BIOS and device drivers to their latest versions? It'd help us alot more if you could state the model number for your Sony VAIO as there are varying SKU's and thus varying configurations.

1| are you yet running off an atheros wireless adapter? Is your OS based on Windows 10? Atheros, Broadcom and Killer Networking devices have had a rough patch with the new platform but their latest drivers have addressed that.
2| Can you elaborate how you've populated your ram slots in the VAIO? Include the make and model numbers of the ram sticks. It's ill practice to mix and match ram sticks in a system...

Lutfij

Titan
Moderator
Reading through your entire post there was a couple of glaring possibilities but they are based off of assumptions now. Have you tried updating your BIOS and device drivers to their latest versions? It'd help us alot more if you could state the model number for your Sony VAIO as there are varying SKU's and thus varying configurations.

1| are you yet running off an atheros wireless adapter? Is your OS based on Windows 10? Atheros, Broadcom and Killer Networking devices have had a rough patch with the new platform but their latest drivers have addressed that.
2| Can you elaborate how you've populated your ram slots in the VAIO? Include the make and model numbers of the ram sticks. It's ill practice to mix and match ram sticks in a system and expect an aggregate capacity to show up whereas internal timings and/or frequency can vary from stick to stick as well as manufacturer to manufacturer and thus users are suggested to either move to a kit(dual sticks of ram packaged in one box). Try removing the ram you've added until you're left with what came originally with your unit.
3| Regarding GPU, are you sure you're running the latest drivers for your unit? On a final note are you sure you've cleaned out the CPU cooler or at least performed minimal maintenance on your unit since GT410M seems quite dated.

Usually people who say that a motherboard need to be swapped out can either be
a| right, they know what a faulty hardware looks like
b| wrong, they are just pushing a product at times
 
Solution

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