[Help]Local distributor told me there was oxidation on my Zotac GTX 970

arealmanzter

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Dec 4, 2013
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This is a follow-up thread from this one I created last month.

PC boots then shuts down after a second

Decided to ship the GPU to for RMA. Took some pictures of it before shipping it but I did not remove the fan because I was so scared that I might damage it. I was really not sure if the GPU was defective that time because I never had the chance to test it to other PC.

Then after a couple of weeks, the distributor sent me this picture telling me there was an oxidation on my GPU which I did not notice prior to sending the card to them. But I am not sure if this area is the part where the fan is installed.

Image with oxidation on GPU

OXIDATION

They told me that this is not covered by RMA. It's just sad that I only had this card for like 14months. Never cleaned my PC using water just using brush. Never played a lot because I was too busy working most of the time. Controlled my temperature all the time. Then this still happened to me.

Is there any way to fix this problem because I am just going to request them to send me back the GPU.

Thanks a lot guys.
 

arealmanzter

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Dec 4, 2013
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"doesn't?" Not really sure but luckily they replaced it. Installed the Hyper 212X like 1 month before the problem happened. And if it was really the thermal paste leaking I guess I should have seen some markings on the MOBO too, right Sir?