Cannot open Toshiba 1TB External Drive

stratosphere1

Reputable
Jan 18, 2016
2
0
4,510
Hello.

I all of a sudden cannot open my external HD I've owned for 2 years. After about a few seconds after plugging in the HD as I normally would, this message pops up: "You need to format the disk in drive E:\ before you can use it. Do you want to format it?" (Always clicked on "Cancel") and whenever I check in Computer, it shows up as Local Disk ( E: ) instead of "TOSHIBA EXT ( E: )". It also neither displays either a "X used of 1TB" or a percentage used of HD bar (don't know if it has a name. Sorry).

To see if it's just my computer (Windows 7), I try my Win10 laptop, it behaves differently, although I still cannot access my files. Instead of not showing a data used bar or "X used of 1TB", it shows up as "279GB free of 279GB" with an empty data used bar, and instead of "Local Disk ( E: )" it shows up as "DATA ( D: )", openable and has the folders "$RECYCLE.BIN", "msdownld.tmp" and "System Volume Information", all folders greyed out. Can some one please help me? Even if I can just get the information off the hard drive and am no longer able to use it, that is fine.
 

stratosphere1

Reputable
Jan 18, 2016
2
0
4,510


The drive appears as "Healthy" for the hard drive, both on Win7 and Win10.