Random Short Interval Black Screens when Laptop Connected to a Monitor

Felix Advent

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Jan 19, 2016
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Hi Everybody. I recently bought an ASUS K501UX laptop with GTX 950M and Intel® Core i7 6500U Processor. The problem is that when I play games with the laptop connected to a monitor, the game will run fine for about half and hour or so and then the monitor will start randomly displaying a black screen for a few seconds before returning to normal.

The game itself is still running as is everything else but the monitor displays a black screen for a few seconds. I am using a HDMI connection. When I do not connect the laptop to a monitor and play games I have absolutely no problems.

Things I've tried after looking at similar situations:

-Two different monitors each with their own different HDMI cables
-Clean reinstall of video drivers
-Furmark and Heaven benchmark (I don't know what the numbers really mean - the temperature was steady for the Furmark test for about 5 hours and the heaven benchmark just showed my FPS)

Any help would be greatly appreciated!

 
Solution
Probably better for you to report the issue directly to nvidia on their official nvidia forum. At least that way you know that nvidia will be aware of the problem.

Felix Advent

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Jan 19, 2016
3
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4,510


Thanks for your response. Should I just wait for Nvidia's next driver and hope it fixes the situation?
 

Felix Advent

Reputable
Jan 19, 2016
3
0
4,510


That's a good idea thanks.