windows 7 laptop wont connect to university wifi

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jagsta21

jagsta21

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May 3, 2012
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i cannot get my laptop to connect to the wifi at my school its secured with 802.1x EAP
you have to logon with your student id and password when the window pops up and i enter it it says invalid i have no clue how to get it to work. it works fine on my phone with the same info
 
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Dunlop0078

Dunlop0078

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Feb 13, 2014
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Have you ever connected any other devices using that user id and password? Sorry to state the obvious but the most likely cause of something like that is the wrong user id and password. Are you absolutely sure its correct? If so I would contact the IT guy at your school, they may have given you the wrong info or didn't set up your account properly.
 
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jagsta21

jagsta21

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May 3, 2012
271
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10,790
i just tried entering my username and password on one of the computers in a classroom and it connected just fine too..... any ideas why my laptop isn't connecting? if it helps its an alienware m14x r2 running windows 7 home with a killer wireless n 1202
 
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D

Dasanii

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Nov 13, 2015
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I would just contact the local school network admin. It could be on the authentication part of the school server. Are you running any type of ad-block extensions for your browser?
 
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jagsta21

jagsta21

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May 3, 2012
271
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10,790
i am running ad block plus but i dont see how that has anything to do with it i can't even connect to the network it requires your student id and password to connect the window that pops up looks like this
credentials_request.png
 
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