- Mar 29, 2014
- 7
- 0
- 4,520
Hey all,
I am not sure if this is even the right place for this sort of problem, but I am sort of at a loss now so I am trying it anyway.
I recently got a new internet connection that is supposed to give me 100 Mbps speeds. When the initial connection was done on my computer, it showed the speeds that I paid for. On directly connecting to the same computer, it still shows me the same speeds.
The problem occurs when I connect it through a router. I get very erratic speeds, sometimes none at all, that is the internet completely shuts off for a few seconds.
I figured out recently that it was because my computers MAC address was stored in their systems. So I cloned the MAC address of my computer to the router, but that didn't help at all.
I am using a couple of routers now for troubleshooting. I have a NETGEAR JNR1010v2 and DLINK DIR-600M.
I have done most of the troubleshooting from the NETGEAR router. I had tried hard resets, and setting changes while being in touch with NETGEAR support staff and on my own as well.
Contacting the ISP is a waste of time, they have been less than helpful, so if there is a way I can do this on my own, then I would be really thankful to anyone that could help me figure this out.
Thanks !
I am not sure if this is even the right place for this sort of problem, but I am sort of at a loss now so I am trying it anyway.
I recently got a new internet connection that is supposed to give me 100 Mbps speeds. When the initial connection was done on my computer, it showed the speeds that I paid for. On directly connecting to the same computer, it still shows me the same speeds.
The problem occurs when I connect it through a router. I get very erratic speeds, sometimes none at all, that is the internet completely shuts off for a few seconds.
I figured out recently that it was because my computers MAC address was stored in their systems. So I cloned the MAC address of my computer to the router, but that didn't help at all.
I am using a couple of routers now for troubleshooting. I have a NETGEAR JNR1010v2 and DLINK DIR-600M.
I have done most of the troubleshooting from the NETGEAR router. I had tried hard resets, and setting changes while being in touch with NETGEAR support staff and on my own as well.
Contacting the ISP is a waste of time, they have been less than helpful, so if there is a way I can do this on my own, then I would be really thankful to anyone that could help me figure this out.
Thanks !
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