BSOD Hal.DLL HELP!??! 0x15

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S

Sraggetty

Honorable
Aug 9, 2013
19
0
10,510
-------------------------------------------------
On Wed 27/01/2016 17:36:34 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\012716-21609-01.dmp
This was probably caused by the following module: hal.dll (hal!HalpTimerClockIpiRoutine+0x15)
Bugcheck code: 0x3D (0xFFFFD001842F8BA8, 0xFFFFD001842F83C0, 0x0, 0x0)
Error: INTERRUPT_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check appears very infrequently.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

----------------------------
AMD FX 8350 Not Overclocked
Asus Pro3 R2.0 AM3+ Mobo up to date UEFI
HyperX Fury 1866mhz (Memtest passed)
600W CX Corsair PSU
NVIDIA GTX 970
Crucial 500GB SSD
Appropriate cooling, no overheating

Notes:
I'm not certain of any of this, as I am new to the system, but the specs are what they are.
This happens every time I close a intensive game (Especially if I have a video running on another screen)
Could this be a clash of Drivers? I recently moved from AMD to NVIDIA graphics cards, even though I removed the drivers some stuff could still be there?
This sometimes happens browsing the web
I can return whatever before the 31st of Jan 2016 so please reply fast<3
I read that 0x124 meant hardware failure, but mine is 0x15? I don't understand

-Please tell me if I missed anything,
Thanks
 
Solution
J
hal is the windows hardware abstraction layer, it is a interface for windows to talk to your hardware.
The BIOS configures your hardware.
the routine that was having a problem was a timer routine, most likely some hardware did not respond in a timely manner. This happens when you overclock,overheating, have bad BIOS settings, sometimes you get this when you plug in USB devices and the windows plug and play tries to install a driver but the driver install fails. (mostly on windows 7 with certain USB wireless devices)

you update or reset the BIOS to defaults and the BIOS will reassign hardware resources and will pass a database of settings to hal.dll so windows knows what BIOS resources the BIOS has assigned and will know which ones...
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
you will want to update the BIOS of your machine or reset it to defaults as a first attempt as a fix, then boot windows and install the current motherboard drivers for your machine and windows version. Get the drivers from the motherboard vendors website.

 
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S

Sraggetty

Honorable
Aug 9, 2013
19
0
10,510


So you think its an software issue? thank god - will have a look
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
hal is the windows hardware abstraction layer, it is a interface for windows to talk to your hardware.
The BIOS configures your hardware.
the routine that was having a problem was a timer routine, most likely some hardware did not respond in a timely manner. This happens when you overclock,overheating, have bad BIOS settings, sometimes you get this when you plug in USB devices and the windows plug and play tries to install a driver but the driver install fails. (mostly on windows 7 with certain USB wireless devices)

you update or reset the BIOS to defaults and the BIOS will reassign hardware resources and will pass a database of settings to hal.dll so windows knows what BIOS resources the BIOS has assigned and will know which ones are free for it to assign.




 
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Solution
S

Sraggetty

Honorable
Aug 9, 2013
19
0
10,510


Thank you so much! will take this in account <3

 
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