BSOD after installing new case fan

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altuss

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Hi everyone,

I've just installed a new 120mm case fan - nothing special. However after installation, I've had BSOD's when joining/loading into Ark: Survival Evolved.

In attempt to resolve the issue, I've removed the new fan but the BSOD happened again. My PC is newly built and has been completely fine under heavy load prior to this.

Please help, I can provide any information you need
 
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dgingeri
That "result" is to confirm the consistency of your CPU's computational ability. If it comes up differently in any of the 10 runs, then you have an issue with the CPU itself. I haven't heard of anyone having an issue like that in 20 years.

That's a pretty high temp for your processor. I guess you found the issue then. That cooler you mention does review well, but it doesn't sound like it handles the 220W of heat that CPU puts out well enough. You just may need a liquid cooling system.

Also, try checking out the fins on your cooler. It may be that it just came up because of dust buildup on the fins keeping it from cooling well enough.

Or you may have bumped the cooler while installing the case fan, causing it to break the...
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altuss

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I plugged it into the molex cable coming from the power supply. I've got more than enough PSU wattage to cover an extra fan. In my BSOD minidumps, ntoskrnl.exe has been the cause each time. Does that help anything?
 
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altuss

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Jan 17, 2015
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I plugged it into the molex cable coming from the power supply. I've got more than enough PSU wattage to cover an extra fan. In my BSOD minidumps, ntoskrnl.exe has been the cause each time. Does that help anything?
 
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dgingeri

dgingeri

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Yeah, that does help. Check out your power supply voltage, particularly on the 12V and 5V rails. you probably have something in the bios that will tell you the current voltages on those rails. If they are lower than the intended voltage, you might want to check out getting a new power supply. Even if you have "more than enough PSU wattage", that doesn't mean that your power supply isn't possibly defective or even not built to live up to its ratings. I have known cheap power supplies that say they'll handle 750W when they can't handle 400W, and I've seen the best power supplies in the business go bad.
 
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altuss

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Thank you, I'll go and check it now :) I 'm using the 750w EVGA GQ psu. If this is the issue, why is it that my PC works fine and doesnt encounter any BSOD's until I load into a game?
 
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dgingeri

dgingeri

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A power supply can show perfect power up until there's a power draw, then, upon seeing some stress, the voltage isn't maintained, causing stability problems with the system.

Of course, this might not be the source of the issue, either. It could possibly be a capacitor on the motherboard going bad, just timed badly so that you think it was the fan. Don't rule out anything just yet. We haven't confirmed what's wrong yet. Just start with the most likely and work the way down to the least likely, stopping when it is confirmed to be the problem. I've been doing computer troubleshooting for 20+ years, and that is the one consistent method that never fails.
 
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altuss

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Both of my power rails are totally fine, any other suggestions?
 
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dgingeri

dgingeri

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Do you have a voltage monitoring program? Many motherboards have a program from the manufacturer that can monitor those voltages within Windows. If you do, run that and then run the Intel Burn test. (http://www.majorgeeks.com/files/details/intelburntest.html) that will stress the machine while it is monitoring and show any weaknesses. If none there, then we move on to other possible causes.
 
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altuss

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tried to run the program you told me to and my PC just froze. No BSOD or anything, I'm going to try to run it again now
 
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dgingeri

dgingeri

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It will seem to hang for a while. It is a stress test. it works the CPU at maximum for 10 passes to show any weaknesses. There will be brief moments where things will update, but probably only about every 2-3 seconds, less often if your processor is slower. Just open the monitoring program and run the burn test with that up. See if the voltages drop below the rated value.
 
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altuss

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After reading around, i feel i should underclock my CPU. I'm using an AMD fx 9590. I havent overclocked or anything, but a lot of people have similar issues where the stability of the chip is poor. I'm really not sure what I'm doing, so I dont want to do anything just yet. My PC just freezes up on high CPU loads so i think it has to be the CPU
 
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dgingeri

dgingeri

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Ah, a 95990, even more sensitive to voltage changes because of voltage droop. Downclocking your processor will relieve the stress on your board and power supply, and it may even go away, but that doesn't mean it fixed the problem.
 
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altuss

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managed to get my pc to stress test the cpu. The results (as stated in the software) are: 3.375027e-002 each run. Not sure if that valuable information. My temps however were almost hitting 100c. I'm using a Cooler Master v8 gts with arctic silver 5 paste, which is supposedly capable of handling it. I might have to get the h100i cooler.

Thank you so much for all of your help so far. Just as a side note, when windows launches, I got a pop-up twice suggesting i reinstall Spotify (for example) due to virus corruption. I've run virus tests however, and there's nothing.
 
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dgingeri

dgingeri

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That "result" is to confirm the consistency of your CPU's computational ability. If it comes up differently in any of the 10 runs, then you have an issue with the CPU itself. I haven't heard of anyone having an issue like that in 20 years.

That's a pretty high temp for your processor. I guess you found the issue then. That cooler you mention does review well, but it doesn't sound like it handles the 220W of heat that CPU puts out well enough. You just may need a liquid cooling system.

Also, try checking out the fins on your cooler. It may be that it just came up because of dust buildup on the fins keeping it from cooling well enough.

Or you may have bumped the cooler while installing the case fan, causing it to break the contact with the arctic silver between the cooler and the CPU, letting some air get in there. Perhaps reseating the cooler and replacing the arctic silver might help.

Just brainstorming some possibilities...
 
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