My ram is working at 93% with nothing running

stickman274

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I currently have 16GB of ram installed and my pc is using 93% some how help!!
 

stickman274

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No this is after me leaving it for about an hour just to see if it would sort itself out
 

stickman274

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Currently running 64 bit windows 10 pro
 
Ok, that confirms that all 16GB is being recognized by the OS. Is all of the memory the same speed, timings, etc? You can download CPU-Z to check this out. I find it odd that the speed is reported as 1400 MHz. Normally you would expect to see 1333, 1667, 1866 etc. Have you adjusted the stock timings or frequency? Another odd thing (to me at least) is that only 48.2 MB is hardware reserved, normally that is much larger.

While in Chrome (click anywhere within a webpage you have opened in Chrome) and then hit Shift and Escape, which will bring up the Chrome Task Manager. Then you can click on the memory tab to sort it from High to Low. From time to time when I have certain websites open in Chrome, my memory usage creeps up and up until the plugin shockwave flash crashes and I have to reload it for all of the webpages that use it (iheart radio, PGA Tour.com, etc. I guess that is called a memory leak.
 

stickman274

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I dont actually know how to change the ram speed lol, this is what I have http://www.amazon.co.uk/gp/product/B00D5X8XT4?psc=1&redirect=true&ref_=oh_aui_detailpage_o08_s00
When I'm inside chrome I did the trick and only a couple of MB are being used, even when I close everything the ram usage is still in the 80s/90s
 
Only a couple of MB used by webpages open in Chrome? Are you sure you didn't have it sorted low to high? Each time you click on the Memory tab it toggles back and forth.

Your memory speed is 1866 according to the link you provided. Check what it is running at using CPU-Z (double the DRAM frequency shown by CPU-Z). What exact motherboard do you have (CPU-Z will show that also)?

Is the high memory utilization a recent issue?
 

stickman274

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https://gyazo.com/99d83e505f67d5a6a132bc83e97159a7
and this is my motherboard https://eu.msi.com/product/motherboard/Z97-GD65-GAMING.html#hero-overview
 
According to your motherboard specs, DRAM frequency of 1866 and above is supported if overclocked (see the * next to 1866 and above frequencies). I am not sure if they mean 1866 and above is supported if the cpu is overclocked, or whether they are talking about overclocking the RAM. I suspect they mean overclocking the CPU - someone else will have to confirm this.

The only other thing I can speculate about is you may have a virus running in the background, consuming a bunch of memory. Do you have any anti-virus software you can scan your computer with? If you go back to task manager and add up all the MBs of memory in use, does it add up to the total shown as being in use. In other words, there may be something consuming a lot of memory that for some reason doesn't show up in the task manager details.
 

stickman274

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Thank you for answering and I've got AVG which I use to scan my computer daily and I have malwarebytes which I also use to scan my pc daily so I don't think I have a virus
 


Sorry for the late response but you have a memory leak caused by a driver. (notice the 13Gb used by non-paged pool)

You need to use poolmon which is part of the Windows WDK.

You need to install the WDK then run poolmon (C:\Program Files (x86)\Windows Kits\10\Tools\x64\poolmon.exe) sort by p to put non-paged at the top and the B for bytes to see which is using the most. (one should have vastly more used)

Then open a CMD prompt and type "cd C:\Windows\System32\drivers" without quotes. Then type "findstr /s X *.*" X being the name (leftside caps matter) should pull up which driver has the issue. something like X.sys

Then you can go to C:\Windows\System32\drivers right click that driver and hopefully update.


EDIT: Just noticed that your boards has a Killer NIC. I bet if you remove all of the drivers and then install the official drivers ~30MB not the 100MB download it'll fix it too. The killer app has had a longstanding issue with a memory leak.
 

stickman274

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Hey I am really new to all of this so sorry about me being a noob, what do you mean by "x is the name?"
 


no problem it is just the name of the process that you find from poolmon just replace X with that name. say the process is ENMC then the command becomes "findstr /s ENMC *.*
 

stickman274

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Okay I did as you said and I have no idea what I'm looking at, on poolmon I found this by sorting p and then b https://gyazo.com/eb775f1feb157a2459fa3fc67d5eb4d7
Then I put everything you said into CMD with X being "FILE" from what poolmon showed me and I was given this
https://gyazo.com/198d1e72b387f4854b58be0aa51827a0
This is at the bottom of all the stuff
https://gyazo.com/e4f4a603e5e76e67c71ad23bde3bfb21

What does this mean?
 


Means something has changed. The screenshot of the memory showed earlier a 13.0GB non paged pool and 900MB free. The poolmon screenshot you just posted is showing around 200MB non paged pool and some 10GB free or basically that looks pretty normal.

I wonder if that driver was updated or something. Is it still reporting high RAM usage?
 

stickman274

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This is what I'm seeing now
https://gyazo.com/723d704462e6d668e5dace9d4f3da3ed
 


That looks normal. Seems like whatever was using all your RAM has stopped. No way to tell what it was without it doing that again.
 

stickman274

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While trying to find a solution I did what was said in this video
https://www.youtube.com/watch?v=7_yv-sZxub4
am I right to do this?