asus gtx 970 strix lost signal from tv

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misakabestgirl

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Oct 10, 2015
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hey guys, I have been having this problem where I lose the pc signal from my tv after about an hour of gaming with my new GPU, I checked and the temperatures of the gpu seems to be not too high and I can't find any trace of any error in the events log. Also, sometimes just after the crash the audio starts repeating itself like a machinegun, while other times it just continues just like if I had only unplugged my tv but let the pc run. I asked on other places but could not manage to find a solution, do you have any idea of what my problem could be? thanks in advance
ps. I am running windows 8.1 64 bit, and have an i7 3770 ivy bridge as my processor, the motherboard should be an asus p8z77-v and the ram is 8Gb(4*2) by Corsair; the power supply is a GS600 by Corsair too.
 
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misakabestgirl

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Oct 10, 2015
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I tried unigine valley and other benchmarks but the results were quite good and the card did not crash, the only thing was the fast increase on temperature which still remained on an acceptable level though
 
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xxsjxx1

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Apr 26, 2010
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Sometimes cards can become unstable over extended periods of gaming. It's tough to figure out random issues sometimes. My old card used to artifact in batman but was perfect in all other games. I RMA'd it and the new card worked flawless in batman plus other games. If the card is super new, I would return it especially if this issue didn't happen before you got the card.
 
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misakabestgirl

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Oct 10, 2015
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I got it for christmas so it's brand new and the problem did not occur before. Do you know how long it usually takes for asus to send a replacement one since I do not have a spare?
 
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xxsjxx1

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Apr 26, 2010
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I am not sure. Other more experienced members here may be able to provide more help, or you could call asus for troubleshooting. Dumb question but do you have the latest drivers? It sounds to me like the card is faulty, and may be running out of resources or something after an hour.
 
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misakabestgirl

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Oct 10, 2015
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Yes, I updated them and also every driver on the computer and also did a clean installation but the problem did not go away, unfortunately. I'll try to call them and maybe get someone to lend me a spare while I wait, thanks for the help :)
 
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