- Apr 2, 2012
- 96
- 0
- 18,660
I need help diagnosing a problem where my computer will periodically shut down unexpectedly. Here's what I know so far:
-I had issues that caused me to rearrange my drives, install a new one, clear the CMOS, and reinstall my OS. It started after that, so it's possible that I knocked something loose.
-No errors come up or are shown in the system log prior to it turning off I just get the errors after reboot that "The previous system shutdown at 9:44:36 AM on ?1/?27/?2016 was unexpected." and "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly".
-It's as though the power is cut for a short period of time. It turns off and then starts booting again. None of the other items plugged into the same surge protector display any power loss.
-It doesn't appear to be tied to heavy use or a use of a specific program. It can happen while I'm working on a Word Doc or not using it, but I can play graphic intensive games fine.
-Frequency varies. It has happened twice in one day and then went 5 days without an issue.
-I had SpeedFan logging temperature, there were no spikes prior to the last outtage, and nothing spiked or was over 40.5.
System specs:
OS: Windows 10
Corsair Obsidian 650D
ASRock Z97 Extreme6 MoBo
Intel Core i7-4790K Processor
Swiftech H240X Cooling
Seasonic SS-760XP2 Platinum PSU
EVGA GeForce GTX 970 SSC ACX 2.0+
EVGA GeForce GTX 560 Ti
Lite-On iHBS212 12x Internal Blu-ray Disc Drive
Storage:
Samsung 850 EVO 250GB 2.5-Inch SATA III Internal SSD (MZ-75E250B/AM)
HGST Deskstar NAS 3.5-Inch 6TB 7200RPM SATA III 128MB Cache HDD (0S03839)
Seagate Barracuda 7200 5TB 7200RPM SATA 6 Gb/s HDD
Seagate Barracuda 7200 3TB 7200RPM SATA 6 Gb/s HDD
-I had issues that caused me to rearrange my drives, install a new one, clear the CMOS, and reinstall my OS. It started after that, so it's possible that I knocked something loose.
-No errors come up or are shown in the system log prior to it turning off I just get the errors after reboot that "The previous system shutdown at 9:44:36 AM on ?1/?27/?2016 was unexpected." and "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly".
-It's as though the power is cut for a short period of time. It turns off and then starts booting again. None of the other items plugged into the same surge protector display any power loss.
-It doesn't appear to be tied to heavy use or a use of a specific program. It can happen while I'm working on a Word Doc or not using it, but I can play graphic intensive games fine.
-Frequency varies. It has happened twice in one day and then went 5 days without an issue.
-I had SpeedFan logging temperature, there were no spikes prior to the last outtage, and nothing spiked or was over 40.5.
System specs:
OS: Windows 10
Corsair Obsidian 650D
ASRock Z97 Extreme6 MoBo
Intel Core i7-4790K Processor
Swiftech H240X Cooling
Seasonic SS-760XP2 Platinum PSU
EVGA GeForce GTX 970 SSC ACX 2.0+
EVGA GeForce GTX 560 Ti
Lite-On iHBS212 12x Internal Blu-ray Disc Drive
Storage:
Samsung 850 EVO 250GB 2.5-Inch SATA III Internal SSD (MZ-75E250B/AM)
HGST Deskstar NAS 3.5-Inch 6TB 7200RPM SATA III 128MB Cache HDD (0S03839)
Seagate Barracuda 7200 5TB 7200RPM SATA 6 Gb/s HDD
Seagate Barracuda 7200 3TB 7200RPM SATA 6 Gb/s HDD
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