Had Some Problems. Just Wiped HDD. Need Some Help.

plumpbear · Jan 29, 2016

So as the title says, I just wiped my HDD of everything and reinstalled windows. Need an expert to guide me through downloading drivers so maybe this time my gpu fans will work.
Specs:
Fx-6300
Gigabyte GA-970a-Ds3p
Sapphire R9-380x OC
Seagate 1TB
8gb Crucial Ballistix Ram (2x4)
Evga 650w GQ
Please help me. Been super frustrated with this and I just want things to go my way for once. Thanks.

DookieDraws · Jan 29, 2016

Your GPU fans just quit working recently? Are they suppose to continuously run, or do they only come on when the temps rise?

Here's the support page to download the latest drivers for your GPU. http://www.sapphiretech.com/productdetial.asp?pid=B520A2A6-4D37-4499-9584-B6BE8823AAC0&lang=eng

Here's the page to download the latest drivers for your motherboard. http://www.gigabyte.com/products/product-page.aspx?pid=4591#dl

plumpbear · Jan 29, 2016

DookieDraws :

Thank you for responding. Right now my graphics card is spinning for 2 secs, then stops for 2 secs, then spins and so on. I'm not sure if they have a 0db mode. This is a new card as well.

DookieDraws · Jan 29, 2016

That sounds normal to me, but I could be wrong. Turn on your system and let it run for several minutes to warm up and see if they begin to spin.

plumpbear · Jan 29, 2016

DookieDraws :

It's been on for 20 minutes at least and are still the same. What exactly do I download from the sapphire page? I want to get this right.

DookieDraws · Jan 29, 2016

What version of Windows do you have?

plumpbear · Jan 29, 2016

DookieDraws :

Windows 8.1 Pro

DookieDraws · Jan 29, 2016

Try the first one on the list "Obtain the Latest AMD Radeon Official Driver Utility". Here: http://asia.dl.sapphiretech.com/archive/gm/drivers/AMD_Catalyst_Software_autodetectutility.exe

That will supposedly find the correct driver for your system.

Andrei-Florin Gogan · Jan 29, 2016

Stress test the GPU and if the fans start working full speed, the GPU is okay. The fans are clearly set on auto start from a certain point set by Sapphire either by temperature or by load. On idle your card might be fluctuating between that temperature set by default making the fans to start or stop. I am not familiar with Sapphire software but you surely can change that default.

plumpbear · Jan 29, 2016

DookieDraws :

Why does it say Asia?

plumpbear · Jan 29, 2016

Andrei-Florin Gogan :

Shouldn't I download and install drivers first?

DookieDraws · Jan 29, 2016

Also, about those fans not spinning. Here's a comment I came across in a review on your card;

"The Sapphire Radeon R9 380X Nitro OC video card had no fans spinning when we the system is only one for a couple minutes, but once the cards heatsink warms up the fan slowly spins at 172 RPMs. It was spinning so slow that you couldn’t hear any fan noise over the CPU’s closed-loop water cooler and the temperature of the system was observed being 50C.

Read more at http://www.legitreviews.com/sapphire-radeon-r9-380x-nitro-video-card-review_175481/10#KiwslC7UFLOqs7pG.99"

plumpbear · Jan 29, 2016

DookieDraws :

Hmm this makes sense but I hope I can set it to spin whenver its on and not just at a certain temperature.

DookieDraws · Jan 29, 2016

plumpbear :

That's the direct download link for the driver utility. Here's the page containing all the drivers. YOU MUST CLICK ON DOWNLOAD TO SEE THEM. http://www.sapphiretech.com/productdetial.asp?os=Win81_64&Pid=B520A2A6-4D37-4499-9584-B6BE8823AAC0&tag=download&lang=eng Highlight the utility and you will see the same address. I simply provided you the direct link to the download. Nothing to worry about.

plumpbear · Jan 29, 2016

Okay so I downloaded the Amd Catalyst Auto Detect. Going to download drivers.

Andrei-Florin Gogan · Jan 29, 2016

plumpbear :

Unninstall the drivers, install the most up to date ones from website, install driver utility and you should find there how to set up your fans.

plumpbear · Jan 29, 2016

I now have AMD Installer open and about to install drivers and software. Can I close AMD Catalyst Auto Detect and start installing?

DookieDraws · Jan 29, 2016

Go ahead and close it if it allows you to do so.

plumpbear · Jan 29, 2016

Just finished installing. It says restart now or later. I will restart but should i check the box saying automatically download latest drivers?

DookieDraws · Jan 29, 2016

Yes, if you want it to update automatically in the future, check the box. Then restart your system.

DookieDraws · Jan 29, 2016

Also, may I ask why you haven't updated to Windows 10? It's a free upgrade for you.

plumpbear · Jan 29, 2016

Just finished restarting. What is the next step? Should I download the Catalyst Software Suite on sapphire's page? Also sapphire trixx?

plumpbear · Jan 29, 2016

DookieDraws :

Heard there were problems with games. Also kinda used to the windows 8 scheme.

DookieDraws · Jan 29, 2016

plumpbear :

That's up to you. Not sure what all that is/does. Main thing is to see if the GPU is working properly or not. Maybe jump in a game and run around for a few minutes to see if your GPU fans will kick on .

plumpbear · Jan 29, 2016

DookieDraws :

The fans are now completely off. Not sure thats good or bad. Is there a way to set it to spin on idle? I want to play league of legends which doesn't use a lot. But pretty sure it won't make it hot enough.

Had Some Problems. Just Wiped HDD. Need Some Help.

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