Witcher 3 Lagging on R9 380

BrageJS · Jan 31, 2016

I just built my first computer. Specs:
Gigabyte R9 380 4GB
FX-8320
ASUS M5A97 R2.0
Kingston HyperX Fury 2x4GB
Seagate Barracuda 1TB
EVGA 500W

Now, after reading a lot about my components I figured I would be able to run the game smoothly with high settings. But as of now, this isnt the case. Im using low settings, and its still really choppy. I have downloaded drivers recommended for Witcher 3 but its still laggy. I have tried programs like TechPowerUp GPU-Z, but it just says 0% GPU Load and pretty much everything is at 0. Also I should mention, when I turn on the computer theres a red light flickering for a few seconds next to the RAM slots. Im currently using Windows 10 Pro Edition.

gamerk316 · Feb 1, 2016

PSU looks underpowered for one; quite possible the GPU isn't getting enough power.

BrageJS · Feb 1, 2016

gamerk316 :

Heres the score for a 3DMark test I did. Is this bad? http://www.3dmark.com/3dm/10561016

BrageJS · Feb 1, 2016

gamerk316 :

Also, look at this video: https://www.youtube.com/watch?v=_QV1_0mP2S0
He is using a PC very close to mine, but with a weaker CPU and he also has 500W. But still hes getting quite good performance. :/

toot12311 · Feb 1, 2016

BrageJS :

Update to latest GPU driver and if that doesn't fix it I would say you need a better PSU or it's even possible you have a defect GPU
because that 3d mark test was bad.
for reference here is my test with a much worse GPU http://www.3dmark.com/sd/3520319
your CPU seems to be ok but, im not sure exactly what the scores should be on an fx 8320

gamerk316 · Feb 1, 2016

The fact he's getting 0% GPU load is telling me the GPU isn't receiving enough power. If it were outright defective, I'd expect a ton of BSOD messages.

toot12311 · Feb 1, 2016

gamerk316 :

Not necessarily the case I worked with my friends GTX 980 that was defective and it was doing the same thing no blue screens or anything but it was just performing horribly so we took it back and got another one and the next one worked 100% no issues.

BrageJS · Feb 1, 2016

toot12311 :

gamerk316 :

Not necessarily the case I worked with my friends GTX 980 that was defective and it was doing the same thing no blue screens or anything but it was just performing horribly so we took it back and got another one and the next one worked 100% no issues.

So I should return the gpu and get a new one?

BrageJS · Feb 2, 2016

gamerk316 :

Heres a picture: http://gpuz.techpowerup.com/16/02/02/hka.png
Why doesnt it show gpu load? :/

BrageJS · Feb 6, 2016

gamerk316 :

What do you suggest me do? Get a new PSU or should I return the GPU?

SinxarKnights · Feb 6, 2016

How many monitoring programs are you using at once? This includes any type of CPU monitoring, GPU monitoring and temperature monitoring programs.

Close them all and look in the driver control panel for this information. Forget where it is but there are load and frequency meters in there, it is where it allows you to overclock the card. What do those say when gaming? Your benchmark results look about normal. If your GPU wasn't getting enough power it would simply turn off in most cases. Older GPUs used to beep very loudly when they had insufficient power but on newer cards it will display on the screen instead.

Make sure you have the latest WHQL drivers, make sure hairworks is disabled, make sure to restore defaults in the driver control panel.

If you look in your motherboard manual it tells you what those red lights are beside the RAM slots (it is part of the memOK! feature).

BrageJS · Feb 6, 2016

SinxarKnights :

Im not quite sure where I can find load and frequency meters, but here is a picture from AMD System Monitor while being in the main menu of Witcher 3 if it helps: https://gyazo.com/07ae5d98116c7e999751bef447187270

SinxarKnights · Feb 6, 2016

This is why I asked how many monitoring programs you had running.

AMD System monitor is the program that seems to cause the 0% usage issue since it is designed for very old APUs, it is incompatible with your OS and graphics card and apparently blocks access to the sensors so no matter what you use it will always be 0s. I just googled it and the AMD System Monitor is the only one that comes up.

Not sure if you can uninstall it properly or not but you can try.

BrageJS · Feb 7, 2016

SinxarKnights :

I had the problem long before installing AMD System Monitor though, so I doubt its gonna make a difference.

Edit: Ok so I uninstalled it, what now?

SinxarKnights · Feb 7, 2016

Try it in another PC. If one isn't available, RMA the card and hope that is the problem.

BrageJS · Feb 7, 2016

SinxarKnights :

Alright, thanks for the help.

BrageJS · Apr 19, 2016

Okey, so after a while Ive found out the graphics card isnt the problem (some PC experts from my moms job tested it), and I have tried a 850W power supply and nothing changed. This is starting to get frustrating now.

BrageJS · Apr 20, 2016

gamerk316 :

It took a while, but anyway. Ive tried the Corsair RM850x and the result is still the same. 0% gpu load and bad performance.

gamerk316 · Apr 21, 2016

Silly question: You are connected to the GPU's video output, and not the motherboards one, right?

BrageJS · Apr 21, 2016

gamerk316 :

Yeah...

BrageJS · Apr 25, 2016

SinxarKnights :

The card is not the problem, neither is the PSU. What now? Could it be a motherboard issue?

BrageJS · Aug 31, 2016

gpu was defective in my case if anyone is experiencing the same problem. I sent it back and got a new one and my pc is good now.

Witcher 3 Lagging on R9 380

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