Having a Blue Screen Daily- Please help me :(

Logandown

Reputable
Jan 31, 2016
6
0
4,510
I'm having a blue screen daily,.. very annoying :(
Could someone help guide me as to whats going on?

==================================================
Dump File : 013116-19952-01.dmp
Crash Time : 1/31/2016 9:34:18 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0e4f08f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b356c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+4b356c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013116-19952-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 1/31/2016 9:34:21 PM
==================================================


I can't access that particular .dmp file, because my computer keeps saying "access is denied" regardless of what I do...

BUT! I have uploaded the past several minidump files if they are of any help to dropbox.
https://www.dropbox.com/sh/86ndtmkbo2kctn4/AACm32tCHcqGiN_rm4GASni8a?dl=0

Thanks again for your help :)
-Logan
 
Solution
Heh... Uninstall Intel HD Graphics drivers, then reinstall using OEM Alienware drivers. And you may want to make sure it installs a Windows 7 version. It's probably trying to access a different API for DirectX, causing an error.

Logandown

Reputable
Jan 31, 2016
6
0
4,510
I'm seeing this alot, does this mean anything?

" Display driver Intel HD Graphics Drivers for Windows 8(R) stopped ... Display driver igfx stopped responding and has successfully recovered"
 

Logandown

Reputable
Jan 31, 2016
6
0
4,510




I think this might have done it :)

I've uninstalled and re-installed the Intel HD graphics from Dells' website, and so far it looks very promising. No Blue Screens, freezes or "Display adapter has stopped working..etc" I'll run some video games tonight and report if anything changes.

Thanks okcnaline for your help :)
-Logan