I have a HP 5550dn printer that will only print docs and images in black and white when I try to print files from my desktop.
The desktop's current OS is Win 10, but was also having this issue when it was running Win 8.1. I have check the print properties in each program and the settings are set to color.
I also have a notebook that is running Win 8. When I print from the notebook the files do print in color.
The printer is connected to my network router via LAN cable. This allows me to print wirelessly from my notebook and using the network cable for my desktop. All print drivers are up to date.
Any ideas to what could be causing this issue?
The desktop's current OS is Win 10, but was also having this issue when it was running Win 8.1. I have check the print properties in each program and the settings are set to color.
I also have a notebook that is running Win 8. When I print from the notebook the files do print in color.
The printer is connected to my network router via LAN cable. This allows me to print wirelessly from my notebook and using the network cable for my desktop. All print drivers are up to date.
Any ideas to what could be causing this issue?
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