I just bought a new XFX R9 380 4gb off Newegg to upgrade my old Powercolor Radeon 6950 1GB. PC was running perfectly before. After I placed in the XFX card and tried to start up the system, I would get a black screen. The CPU and case fans all start up, and it sounds like the system is booting up. However, the video card's fan will start up initially, and then stop for a few seconds, and then start spinning again. But I don't see anything on my monitor. I double checked to make sure that both 6 pin PCI express power cables were plugged in.
Below I have a video of what I mean about the GPU fans starting, stopping, and then starting again.
https://youtu.be/C44tzBOW8JA
Finally, I put in my old Powercolor 6950 in the same PCI slot and everything is working again, so I don't think there's a problem with my PSU or motherboard.
I'm thinking that the card may be DOA unless there's something else I'm missing. Any help would be appreciated. Thanks!
My full system specs below:
PCPartPicker part list / Price breakdown by merchant
CPU: Intel Core i5-2500K 3.3GHz Quad-Core Processor ($214.99 @ SuperBiiz)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ($24.99 @ Newegg)
Motherboard: MSI P67A-G43 (B3) ATX LGA1155 Motherboard
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory ($42.89 @ OutletPC)
Storage: Samsung 830 Series 128GB 2.5" Solid State Drive ($89.29 @ Amazon)
Storage: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: XFX Radeon R9 380 4GB Double Dissipation Video Card ($169.99 @ Newegg)
Power Supply: Corsair Enthusiast 750W 80+ Bronze Certified ATX Power Supply
Sound Card: Asus Xonar DG 24-bit 96 KHz Sound Card ($19.99 @ NCIX US)
Total: $562.14
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-02-04 19:20 EST-0500
Below I have a video of what I mean about the GPU fans starting, stopping, and then starting again.
https://youtu.be/C44tzBOW8JA
Finally, I put in my old Powercolor 6950 in the same PCI slot and everything is working again, so I don't think there's a problem with my PSU or motherboard.
I'm thinking that the card may be DOA unless there's something else I'm missing. Any help would be appreciated. Thanks!
My full system specs below:
PCPartPicker part list / Price breakdown by merchant
CPU: Intel Core i5-2500K 3.3GHz Quad-Core Processor ($214.99 @ SuperBiiz)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ($24.99 @ Newegg)
Motherboard: MSI P67A-G43 (B3) ATX LGA1155 Motherboard
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory ($42.89 @ OutletPC)
Storage: Samsung 830 Series 128GB 2.5" Solid State Drive ($89.29 @ Amazon)
Storage: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: XFX Radeon R9 380 4GB Double Dissipation Video Card ($169.99 @ Newegg)
Power Supply: Corsair Enthusiast 750W 80+ Bronze Certified ATX Power Supply
Sound Card: Asus Xonar DG 24-bit 96 KHz Sound Card ($19.99 @ NCIX US)
Total: $562.14
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-02-04 19:20 EST-0500
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