Should I be worried about this noise? 1 Month old 3TB WD Blue

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SuperSoph_WD
Hey there again, Yuki Core!

As I already mentioned, it's probably best you contact our customer support by phone or email and play/send the recordings of your WD Blue's noises to them. They might actually be able to hear the noises better and let you know if the situation is concerning or not.
Either way, keeping regular backups of the files you store on that HDD is the best way to avoid any potential data loss.

Best of luck!
SuperSoph_WD
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SuperSoph_WD

SuperSoph_WD

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Jul 30, 2014
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Hey there, Yuki Core!

I don't think there's anything to worry about with your WD Blue. It sounds like your drive is simply spinning up. However, if there are any persistent clicking noises, make sure you get in touch with our Customer Support.
I'd also advise you to use the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows every once in a while to monitor your HDD's health and SMART status.
Keep in mind that the best way to prevent any potential data loss is to always keep backups stored on a different storage device. :)

Hope I was helpful. Keep me posted if you have any other concerns regarding your WD HDD!
SuperSoph_WD
 
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Yuki Core

Yuki Core

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Aug 1, 2013
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Did you listen to the audio I provided? There are 3 clicks total recorded, with intervals between them. They sound like something is loose and is hitting another part of the disk. Metal to metal
 
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SuperSoph_WD

SuperSoph_WD

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Jul 30, 2014
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I'm sorry I couldn't hear the noises that clearly, @Yuki Core! :( That's why I shared with you the link for Failing hard drive sounds in my previous post. However, since they are present, there's most probably an internal/physical damage on the HDD, so I'd recommend you to backup your data immediately and get in touch with our customer support either by phone or e-mail. Your WD Blue is brand new, so it should still be covered by the warranty.
You should send your RMA request, so they'd be able to provide you with a replacement.

Best of luck!
SuperSoph_WD
 
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Yuki Core

Yuki Core

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Aug 1, 2013
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But the noise is rather faint, are you sure that warranty will do anything about this?
 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
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45,960
Hey there again, Yuki Core!

As I already mentioned, it's probably best you contact our customer support by phone or email and play/send the recordings of your WD Blue's noises to them. They might actually be able to hear the noises better and let you know if the situation is concerning or not.
Either way, keeping regular backups of the files you store on that HDD is the best way to avoid any potential data loss.

Best of luck!
SuperSoph_WD
 
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