2TB WD Black HDD makes griding noise
- Thread starter Behnam_1
- Start date
Solution
Well, WD Black shouldn't make grinding noises. Actually, no hard drive should really make these. 
It would be best if you just RMA it.
Cheers,
D_Know_WD
It would be best if you just RMA it.
Cheers,
D_Know_WD
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hi there Behnam_1,
Sorry that you are facing some issues with your WD drive.
It may be a good idea to start with just backing up the data stored on the drive. Grinding noises are not really a good sing when it comes to external drives.
After that, you can re-seat the drive. Use different cables(SATA+power) ones. You can even attach it to a different port.
What testing tool have you used. Even though you've already tested it, it will not hurt to run both short and extended DLG tests: http://products.wdc.com/support/kb.ashx?id=WwBPF9
Is the drive under warranty?
Let me know how this goes,
D_Know_WD
Sorry that you are facing some issues with your WD drive.
It may be a good idea to start with just backing up the data stored on the drive. Grinding noises are not really a good sing when it comes to external drives.
After that, you can re-seat the drive. Use different cables(SATA+power) ones. You can even attach it to a different port.
What testing tool have you used. Even though you've already tested it, it will not hurt to run both short and extended DLG tests: http://products.wdc.com/support/kb.ashx?id=WwBPF9
Is the drive under warranty?
Let me know how this goes,
D_Know_WD
Hi D_Know_WD,
Thanks for your reply. I have already done this DLD test and result was pass for all of drives. Also I have used CrystalDiskInfo 5.6.2 to monitor the temperature and see the details and found temp at 36"C .
I have replaced my Seagate 500GB with this 2TB WD and just used the black SATA 3Gb/s data cable and power cable that used to use with Seagate unit. I have just purchased this unit on Tuesday and have got warranty. I have also contacted seller to find out the reason but they asked me to provide serial number so I will provide them.
Can you please confirm this noise is not common in this model? That because I have searched a lot and faced some people faced this issue.
Regards.
Behnam
Thanks for your reply. I have already done this DLD test and result was pass for all of drives. Also I have used CrystalDiskInfo 5.6.2 to monitor the temperature and see the details and found temp at 36"C .
I have replaced my Seagate 500GB with this 2TB WD and just used the black SATA 3Gb/s data cable and power cable that used to use with Seagate unit. I have just purchased this unit on Tuesday and have got warranty. I have also contacted seller to find out the reason but they asked me to provide serial number so I will provide them.
Can you please confirm this noise is not common in this model? That because I have searched a lot and faced some people faced this issue.
Regards.
Behnam
- Nov 11, 2013
- 17,389
- 4
- 66,960
that drive should operate whisper quite at most - all my blacks are running like there not even there ?? [opinion] back up and rma the drive ...
my experance with wd has been good and have replaced 2 drives [in like 17 years] just fill out the request from wd and if I recall they approve it and send you a paid mailing slip to use -- one thing be sure you box the drive with its protection [end covers and static wrap ] that goes a long way with them ...
my experance with wd has been good and have replaced 2 drives [in like 17 years] just fill out the request from wd and if I recall they approve it and send you a paid mailing slip to use -- one thing be sure you box the drive with its protection [end covers and static wrap ] that goes a long way with them ...
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