Help please internet problems!?!?!

killerperson

Reputable
Jan 31, 2015
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my internet is driving me crazy. When i play league of legends my ping is good and my fps is good but i lag like crazy! i went to my ip address and i ran a connectivity test and it failed. it said
number of pings: 4
packets: transmitted 4/4, 0/4 received 100% loss. i dont know what to do it is annoying please help!
 
Solution
If you could share, are you using wifi or are you directly connected to your router? A direct connection is always best, but it is possible to game over wifi, I do.

The next question, is your problem your internet service from your ISP to your modem the problem or from your router to your PC?
The way I would test this is to run a ping test to two locations.


The first to be your router's IP address. This should be something like 192.168.0.1 or 192.168.1.1 (depending how your router is setup and what subnet it uses).

Open a command prompt and type:

ping 192.168.0.1 -t

It should look something like this:


C:\Users\Jerem>ping 192.168.1.1 -t

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32...

jwritchey

Honorable
Mar 30, 2012
10
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10,520
If you could share, are you using wifi or are you directly connected to your router? A direct connection is always best, but it is possible to game over wifi, I do.

The next question, is your problem your internet service from your ISP to your modem the problem or from your router to your PC?
The way I would test this is to run a ping test to two locations.


The first to be your router's IP address. This should be something like 192.168.0.1 or 192.168.1.1 (depending how your router is setup and what subnet it uses).

Open a command prompt and type:

ping 192.168.0.1 -t

It should look something like this:


C:\Users\Jerem>ping 192.168.1.1 -t

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64


What this will tell you is if your PC is having trouble staying connected to your router. If you see dropped pings, your problem is between your PC and your router.

The next thing I would do is ping a public DNS such as google

ping 8.8.8.8 -t

C:\Users\Jerem>ping 8.8.8.8 -t

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=16ms TTL=56
Reply from 8.8.8.8: bytes=32 time=16ms TTL=56
Reply from 8.8.8.8: bytes=32 time=18ms TTL=56
Reply from 8.8.8.8: bytes=32 time=16ms TTL=56
Reply from 8.8.8.8: bytes=32 time=17ms TTL=56
Reply from 8.8.8.8: bytes=32 time=17ms TTL=56


This tells you if your PC >> Router >> modem is able to reliably communicate to the internet. A problem here would indicate something is wrong on your modem or router or with your ISP.

I realize I've not given you an answer to your problem but I wish you luck.


While I don't have enough information to recommend this to you, I will say that I had a problem with Comcast internet and my router trying to use IPV6. While IPv6 isn't new new, it isn't perfect yet and having it enabled at my router caused my internet to sometimes time out. I disabled it at the router and at my PC and it caused me to have a much more stable connection. That issue has since been resolved on Comcast's network, but if you just want a shot in the dark, give it a go.

Again, good luck.
 
Solution

killerperson

Reputable
Jan 31, 2015
35
0
4,530


thanks for helping i was getting a time out while i was doing the google ping. i still havent fixed the problem. i would try to disable the IPv6 but i dont know how i know nothing about networking thank you though,