Can't install RealTek Ethernet Controller Driver on Windows 10 x64

codeschnitz

Reputable
Feb 6, 2016
6
0
4,510
Mobo: F2A78M-HD2
PSU: Generic 600W
NIC: On board

What happened: I suddenly cannot connect to LAN, so I checked Network and Sharing Center, it shows "Unidentified Network" so I did turn it on and off, nothing happens. Then I went to Device Manager to check if there's any problem in Network Adapter but there is none so I did disabled it then restarted my PC, still didn't helped. And then I uninstalled the Realtek PCIe GBE Family Controller (not entirely sure on that name, but I think it's quite close to what I remembered). Now I am trying to install RealTek Ethernet Controller Driver, it just won't and whenever I try, it shows an error saying "The Realtek Network Controller was not found. If Deep Sleep Mode is enabled Please Plug the Cable".

What I already tried: I tried to look for Realtek PCIe GBE Family Controller but I can't go to RealTek website because it's unavailable I don't know why. I went to Gigabyte website to look for downloadable stuff for F2A78M-HD2 motherboard and found a Realtek LAN Driver installer for Windows 10 x64 but as I said in what happened, it shows an error. I also tried to troubleshoot the Network Adapter and it says "Windows could not find a driver for your network adapter".

Should I buy a LAN card? If anyone know how to help me, please do.
 
Solution
Check https://adeelejaz.com/blog/realteks-network-controller-deep-sleep-mode-issue/
See if clearing the CMOS or removing the RAMs does work.

codeschnitz

Reputable
Feb 6, 2016
6
0
4,510


Clearing CMOS solved the problem. Thank you very much.

Clearing CMOS helped a lot, tho it doesn't fix it immediately. It did restore my network controller, and I came back with having "Unidentified network". What I did next is troubleshoot Network Adapter, didn't helped bringing back my connection, next thing I did is troubleshoot Incoming Connections, it said "One or more protocols is missing" then troubleshoot was able to fix the problem. Now I have my connection back.