can anyone diagnose this scanner problem

dware22 · Feb 6, 2016

I have a mustek A3 1200S and all scans come up with the left side of the page darkened (if its a greyscale scan) or discolored (if its a color scan). I have tried re-installing the scanner and running a re-calibration utility from the mustek site. Is it likely to be the light source failing? Any help is appreciated.

Here is an example: http://i1038.photobucket.com/albums/a462/dware222/8%20bit%20grey%20-%20whiten%20bground%20off_zpsqiipqcnk.jpg

basroil · Feb 7, 2016

That sure looks like hardware failure. Replacement is just about the only option (and usually replacing the whole thing will be cheaper.

dware22 · Feb 8, 2016

I was afraid of that. Is there anywhere that sells that sort of component direct? Mustek tech support doesn't seem too keen to help, plus the cost of shipping would be over half what I paid for it.

also, what kind of link would I use to have the image itself appear in my original post?

basroil · Feb 8, 2016

dware22 :

It's usually cheaper just to buy a new scanner, you can find decent ones for $75

And don't actually post the image to the post, it's actually annoying as hell. Link to image is the best way.

dware22 · Feb 9, 2016

It's a wide-format (11"x17") scanner, so either it will cost more than than that to replace or I have been shopping at the wrong places! But I get your point. I thought there was fairly high number of negative reviews for mustek products, went for it anyway... oh well, I'll keep my eyes peeled for a wide-format in my price range. Thanks for the input.

basroil · Feb 9, 2016

Very few need scanners that large, so they do tend to be more expensive.
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&IsNodeId=1&N=100093098%20600012128

Problem with scanners though is that unless you go greyscale, lamp replacements are hard to come by because of the color shifts that can happen.

dware22 · Feb 9, 2016

Are greyscale lamps available? If the greyscale scans on this one didn't have the same problem, I would just keep using it, at least for now.

oh, and maybe I'll try to put that 100 000$ scanner on layaway

basroil · Feb 9, 2016

dware22 :

No, I just meant that any electrically compatible lamp could work if you ignore the color changes. Without schematics of the scanner though, it would be hard to know what's compatible.

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