Monitor displays "check video cable" when plugging in VGA/HDMI cable

Sarah_17

Reputable
Feb 1, 2016
15
0
4,510
I build a new computer and the fans spin/motherboard lights up when I turn on the computer. However, the monitor doesn't display anything but the message "check video cable". The monitor is the HP 2311x and I plugged in the HDMI/VGA cables separately/together to no avail. I have tried this with both the GPU and motherboard. Windows does not boot and I can't access the BIOS either. The screen also displays "HDMI: not active
DVI: not active
VGA: active" I also cannot access the monitor's settings since the menu doesn't pop up when I press the monitor buttons.
 

darky26

Reputable
Jan 30, 2016
98
0
4,660

Sarah_17

Reputable
Feb 1, 2016
15
0
4,510


The monitor reset didn't work. I decided to connect a different monitor (which turned out to be a TV) instead and I connected it using the HDMI cable. On the TV screen it still says "No signal".
 

Sarah_17

Reputable
Feb 1, 2016
15
0
4,510


On the monitor HDMI is already set as the default yet it says no signal. On the TV screen yes I am able to select HDMI1/HDMI2.