Avaya Phone Systems

Toggle sidebar Toggle sidebar
J

javanoob17

Reputable
Aug 15, 2014
79
0
4,630
Hello,

I want to thank you for reviewing my post and providing any feedback you may have on my concern. I was wondering is there a certification track for Avaya phone systems? I see there is a Cisco track for certifications towards Voip but i do not see a Avaya certification track. Does anyone know if there is one. I see a lot of Avaya phone systems in a lot of corporate environments. I am eager to learn the systems because i think it maybe a good direction i would want to take my career.

Thanks,
 
Solution
M
It would probably be better to seek your CCNA voice regardless, unless you already work in a place with an Avaya system that you foresee yourself administering. VoIP concepts are the same across any VoIP network like voice VLANs, QOS, PoE, SIP & PRIs, call routing, etc. You get that whole foundation with the cisco cert tracks, and the cisco certs are obviously VERY well known to employers. At that point if you walked in to an Avaya shop it would simply be a matter of learning how the configuration of these things is different in the Avaya interface vs Cisco's.
Sort by date Sort by votes
M

marko55

Honorable
Nov 29, 2015
800
0
11,660
It would probably be better to seek your CCNA voice regardless, unless you already work in a place with an Avaya system that you foresee yourself administering. VoIP concepts are the same across any VoIP network like voice VLANs, QOS, PoE, SIP & PRIs, call routing, etc. You get that whole foundation with the cisco cert tracks, and the cisco certs are obviously VERY well known to employers. At that point if you walked in to an Avaya shop it would simply be a matter of learning how the configuration of these things is different in the Avaya interface vs Cisco's.
 
Upvote 0 Downvote
Solution
B

bill001g

Titan
Aug 9, 2012
28,318
2,754
125,640
Avaya has a bunch of certification. I don't no if they call them VoIP or not. I think the cert is more for their overall voice platform. There are many more pieces than just the VoIP part.

I would have to agree with the above. CCNA voice is a extremely popular cert for employers to request. The fundamentals of all VoIP are the same and the cisco cert is mostly general knowledge that applies to all systems. The more advanced cisco voice certs though do have a lot of cisco platform unique stuff.

Even though Avaya is very popular you seldom find a large company that has just that system they generally have things from a number of vendors they have used over the years and never got rid of.

You will also find that the hard part of phone systems is not the things like ring plans or directory service etc. This is all just a bunch of screens you fill data in on. The hard part of VoIP systems is getting it to work well in a network...especially when you go between remote locations. This part is generally a huge mix of platforms including public telcos so the generic VoIP knowledge is key and what most employers really want. Learning the GUI on a central phone system is mostly just tedious.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom