Windows 10 + GTX980 FTW ACX 2.0 crashes

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205jeberspacher

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May 28, 2015
30
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10,530
So I have been having issues with my Geforce GTX 980 graphics card with constant driver crashes. I have tried installing old drivers, beta drivers, the latest drivers and nothing was working. So I did a complete system refresh and everything worked amazingly!...for 2 weeks, now I am getting constant driver crashes with any game I play. For the first two weeks after my system refresh I didn't get a single driver crash, now I am getting them almost hourly depending on the game. I really have no idea what to do because I have tried everything that comes to mind except to just RMA my graphics card and try a new one. Any ideas would be very helpful.

Here is my full system build list
 
Solution
Layllah
I finally built the system of my dreams just to have it rained on by EVGA! Specs Asus Sabertooth Z170Z Mark 1, Intel i7 7600K, Seagate SSHD 1Tb HD, 32Gb Cosair Vengeance DDR 4 Ram, 1000 watt PSU, SoundBlaster Z, Gigabyte Wireless/Blutootooth, LG BluRay/Burner, Hyper Evo211 Processor Cooler, Sabrent SD Card Reader, 8 120mm Case Fans and a GT 740SC 4Gb Superclocked Video Card! The issues you have described here are exactly the same as mine. EVGA wants me to buy the GTX990 as part of their Step up Program I'm sad to see this won't fix the problem. I could kick myself for buying this POS!! Funny thing is that I knew better Nvidia and Microsoft have never gotten along as far back as AMD K2 Processors, I knew that and have always used Ati...
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205jeberspacher

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May 28, 2015
30
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10,530

I followed your instructions and I am still getting the same Kernel crashes, it only took 2 rounds of rocket league for it to have a driver crash and I needed to totally reboot.

 
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205jeberspacher

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May 28, 2015
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Alright I logged the data at it appears that right before the crash the memory and clocks fluctuate between hardly being utilized at all to like 60% the core clock bounces between 3506 and 810 violently for a few seconds and the memory clock follows suit bouncing between 721 and 1278. These fluctuations happen either during or right before it completely crashes. I assume this due to the fact that the clocks (both memory and core) are very stable up until the moment right before the crash (not really sure where I should upload this file to show you, that's why I'm describing it)

Also, I have been playing around with EVGA OC Scanner and have found that my system cannot run the 4M Particle benchmark whatsoever. When I initiate it my screen turns pink, then blue, then goes back to my desktop.

Then I ran SFC /Scannow to see what was up, read the logs. Turns out my OpenCL.dll driver is corrupted and cannot be repaired. Any ideas for a fix?
 
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O

Orangesocks

Commendable
May 17, 2016
1
0
1,510
Greetings,

205jeberspacher I am having the exact same problem and the same card, I'm going to be contacting EVGA tomorrow and trouble shoot more.

This is what happening:
System will suddenly shutdown and reboot when playing games or running specifically Furry E (CPU core burner) with EVGA OC Scanner, all other bench marking tests have no issues with EVGA OC Scanner. It used to take time for this event to occur felt really random now its happening almost on demand.

Have tried fresh installs on drivers still same issue even on rolled back drivers. Down clocked my card same issue.

Everything seems to be normal with the system voltages except like you noted the GTX 980 GPU/Mem clocks will jump all over the place before the crash occurs

Event Viewer only reports the below when the event occurs nothing else of note:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/16/2016 11:31:13 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

I felt at first this might be a power supply issue and tried running Prime 95 and other GPU bench marking tests but everything ran without issue pushing my CPU/GPU running close to their limits for 10mins with all voltages stable.

The only thing that I have noted that seems to help the problem is by turning on "KBOOST" with EVGA PrecisionX 16 and manually setting the fan to 50% to keep temps below 50C under load. This has allowed for Furry E (CPU core burner) to run and games; however, its really hit or miss. Running the test back to back a few times will crash the system even with it enabled. Would be interested to see if this makes a difference for you.
*************************************************************************************************************************************

I'm starting to suspect this might be more of a problem with windows 10, had major driver issues a few months ago and was windows 10 at fault. Really hoping that's no the case. If you turn up with anything please let me know Ill do the same.

System Setup:
OS: Win 10 on 120G SSD
GPU: GTX980 FTW ACX 2.0 SC
RAM: 16G DDR3 @ 1600
CPU: 2500K @ 4G
PSU: EVGA 850W Gold
 
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205jeberspacher

Honorable
May 28, 2015
30
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10,530


I contacted EVGA support and they approved an RMA for my card... So we will see once i get my card back from them if there are any chagnes.
 
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Layllah

Layllah

Reputable
Sep 27, 2015
5
0
4,520
I finally built the system of my dreams just to have it rained on by EVGA! Specs Asus Sabertooth Z170Z Mark 1, Intel i7 7600K, Seagate SSHD 1Tb HD, 32Gb Cosair Vengeance DDR 4 Ram, 1000 watt PSU, SoundBlaster Z, Gigabyte Wireless/Blutootooth, LG BluRay/Burner, Hyper Evo211 Processor Cooler, Sabrent SD Card Reader, 8 120mm Case Fans and a GT 740SC 4Gb Superclocked Video Card! The issues you have described here are exactly the same as mine. EVGA wants me to buy the GTX990 as part of their Step up Program I'm sad to see this won't fix the problem. I could kick myself for buying this POS!! Funny thing is that I knew better Nvidia and Microsoft have never gotten along as far back as AMD K2 Processors, I knew that and have always used Ati. Since this was my build I thought I'd take another try at an Nvidia card. Presently I'm running the on-board video Intel HD 530 because that's the only way I can use my dream machine! To put into words the disappointment there are none! The fact I'm going to have to spend more money replacing this card has my husband pissed off at me. The RMA EVGA has granted me after two months of fighting with this card is little solace. I can't believe Nvidia still hasn't learned how to write drivers compatible with Microsoft OS. Solution get your RMA brand new card and sell it for a Radeon! That's the only solution at this point! No more Nvidia!!!!!! Oh forgot Windows 10 Pro
 
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