Hi there,
My wonderful laptop of a few years has had no issues (except for a blue screen once after installing a font)
I have a Studio 1749 and noticed when I turned it on from sleep mode today, everything was incredibly slow and unresponsive with minute delays. I had to replug the mouse in a few times before it worked. I then was graced apon the blue screen, it was hard to read but I managed to see the physical memory dump message at the bottom there.
I took out all external devices (mouse, laptop cooler) and pulled out the battery to turn it off. Gave it another power up and I was stuck on the welcome screen for about 10+ minutes, then went to black with the mouse for another 10+ minutes and thought it was okay now when I got to the sign on screen. Keyboard wasn't typing anything, waited as I assumed it was just "loading" but before I managed to get that to show up, I got another blue screen. Same thing.
Would it save me any time to try and reseat the memory cards? I feel as though it's the video drivers or memory. These tests you ask people to do sound very time consuming. All I want to do is backup my stuff onto my new laptop which luckily I bought because I was worried my old one will die soon... sounds like it's on its way out.
Thank you very much for your help.
My wonderful laptop of a few years has had no issues (except for a blue screen once after installing a font)
I have a Studio 1749 and noticed when I turned it on from sleep mode today, everything was incredibly slow and unresponsive with minute delays. I had to replug the mouse in a few times before it worked. I then was graced apon the blue screen, it was hard to read but I managed to see the physical memory dump message at the bottom there.
I took out all external devices (mouse, laptop cooler) and pulled out the battery to turn it off. Gave it another power up and I was stuck on the welcome screen for about 10+ minutes, then went to black with the mouse for another 10+ minutes and thought it was okay now when I got to the sign on screen. Keyboard wasn't typing anything, waited as I assumed it was just "loading" but before I managed to get that to show up, I got another blue screen. Same thing.
Would it save me any time to try and reseat the memory cards? I feel as though it's the video drivers or memory. These tests you ask people to do sound very time consuming. All I want to do is backup my stuff onto my new laptop which luckily I bought because I was worried my old one will die soon... sounds like it's on its way out.
Thank you very much for your help.