Asus GTX 970 low GPU clock ingame

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Ghomri

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Feb 8, 2016
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Hi everyone,

I have problems with my Asus Strix GTX 970. When i go play any game, the FPS is very low and runs pretty bad then it's use to. I have located the problem that seem to be, that the GPU clock of the GPU is jumping around 500 to 600MHz when im ingame. When i tab out i can see i MSI Afterburner that GPU clock jumps op to 1100MHz again, where it is supposed to be, and when i tab into the game it jumps back to around 500-600MHz. So all my newer games like GTA5, Ryse: Son of Rome, Rise of the Tomb Raider runs with 20-30FPS instead of 60-70FPS that i am used to.

Now to what i have tried to solve the problem:
- I have tried remove and reinstall the Nvidia driver several times, including using clean install, and deleting it completely reboot and reinstalling another one. I have tried with older and the newest driver. Same results.
- I have tried removing MSI Afterburner and all other OC and monitoring programs. I have tried GPU-Tweak instead of Afterburner, which show the same results.
- When i "OC" the card, the 100+ MHz to GPU will just increase the 500-600MHz to 600-700MHz instead.
- I have tried to reseat the graphics card in another PCI-E port.
- I have reinstalled Windows.
*EDITED*
- I have also tried a GTX 750Ti and GTX 670 in my PC, and ran without any problem.
- I have tried with anoter another PSU (Corsair AX1200), same error.
- Tryed the Asus GTX 970 in another PC (4690K, MSI Gaming M5) with same GPU core clock problem.

PC Specs:
Intel i5 4690K
Asus Maximus VII Ranger
4x4GB Kingston HyperX Beast 2400MHz
Corsiar CS550M

Have any of you experinced something like this before, or somebody who maybe know what i can try?

Link to screenshot of the problem: http://imgur.com/a/eqylq

Cheers
 
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JUICEhunter

JUICEhunter

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Oct 23, 2013
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Are all your windows updates installed? I know my 780ti will start doing that low clock thing if I put off updating the newest drivers, keep checking for updates until windows tells you there are no more, including rebooting pc and re-checking for updates.
 
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G

Ghomri

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Feb 8, 2016
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I had all the newet drivers for all things installed before i reinstalled Windows yersterday, but i had the same result. Only running new and clean installed Windows 10 Pro right now with newest ethernet and Nvidia driver right now, with Steam and Chrome.
 
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G

Ghomri

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Feb 8, 2016
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I will try to get my hands on another PC to test the graphics card in today. I also borrowed a GTX 670 of a colleague at work today. I will try all those things when i get of work this afternoon.
 
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G

Ghomri

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Feb 8, 2016
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Hi again. I borrowed a GTX 670 and 750Ti yesterday and tested it in my system. They worked perfectly. So theres is no problem with my system overrall.

I also borrowed another PC with a i5 4690K, MSI Gaming M5, 2x4GB Kingston HyperX and my graphics card had the exact same problem in all games and benchmarks i tested. This was also on a clean Windows installation. GPU clock jumps around 500-600MHz and games and benchmarks runs really crapy. I thing i have isolated the problem to the card itself.

I have taken af screenshot of MSI Afterburner graph while playing, so you can se what i looks like.

http://imgur.com/a/eqylq
 
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G

Ghomri

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Feb 8, 2016
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No, not to late. I actually got the card back from RMA last week, where they sayed theres is nothing wrong with the card, and it must be my machine. But how can it be my machine when a 750Ti and 670 works completely fine, and when the GTX 970 also fails in completely other machine.

Seems to me they didn't test the card right. They sayed they got the card installed in a test bench and running for three days. I assume they didn't check the GPU clock.
 
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G

Ghomri

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Feb 8, 2016
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Thats a good idea! I will try that, and here what they are saying. Thanks!
 
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G

Ghomri

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Feb 8, 2016
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Just talked with the store where i purchased it from, and they got mad, and sayed they tested it, and there is nothing wrong. I tried to explain, that i have also tested it, in two other computers, and i dosen't work as it should. For some reason he completely freaked out, when i sayd i have talkt to Asus, and began to yell then i can just pay for sending to packet to Asus my self.... o_O

What have i done? Just trying to get a card that works.
 
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renz496

renz496

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Jun 16, 2009
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Wow....very bad support. Have you tried using nvidia latest hotfix driver? My 970 also have core clock issue although it is not as bad as yours. The problem usually happen after turning on my pc for few hours. If i play game then my peak core clock will be much lower than my peak boost. Even with power management set to maximun performance the clock still not going as high as it should be. Though the fix is quite easy on my end. I just need to reboot my pc and then they will work properly again. Start happeing with one of nvidia driver updates though i did not remember which version.
 
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G

Ghomri

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Feb 8, 2016
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Hi thanks for your input. Yes I noticed that before I had any major problems with the card. But it seems like it due to GPU boost and temperature on the card. But wasn't a big difference. Maybe 5fps in kombuster test over 10 min time. This major problems happens jo matter what. From I turn on the pc and after many hours of burn-in.

I have returned the card for another RMA. This is actually the third time in a 1,5 month period. I got a good talk with them at the store. Hopefully they will see same results, and get Asus to get me a new one.
 
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G

Ghomri

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Feb 8, 2016
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Just a little update from RMA. Got a mail one day after, where they wrote, the card died after 5-10min of Heaven benchmark test. So they will be replacing it with a new one :)
 
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