why can't my Gateway LX6810-01 run Windows 10?

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CMG333

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Feb 8, 2016
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I've loaded and sort of run Windows 10 but had problems that even Microsoft after 8 days couldn't solve. They said that my PC wasn't capable. Is there a way to get my LX6810-01 to be able to run Windows 10? Would changing the video card be one? Thanks for any help.
 
Solution
Your hardware meets the spec, absolutely. The problem is likely lack of driver support - were you connected to the internet during your few problem-filled days? Even if there's no 'official' driver support from Gateway (which looks to be the case), Windows update should do a pretty decent job in finding compatible drivers for you.

Some really old hardware (like a setup with an Radeon X700 Pro like I upgraded without thinking) will have true incompatibility issues as there's litterally no driver availability, but that shouldn't be the case with your setup.

If you were not connected to the internet of course, Windows update won't have been able to grab appropriate drivers.

jdcranke07

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it has nothing to do with the GPU/video card. It is something to do with your motherboard/CPU/RAM combo. Everything I'm reading is saying that your system is perfectly fine for running windows 10. What I have read though is saying that your system will show its age regardless if it is capable or not of running Windows 10 because your computer was not optimized to run it. But, you meet the RAM requirements, your CPU is capable of running x64 architecture, and you have adequate HDD space. To me that sounds like you might need a BIOS or driver updates in order to run the new OS.
 

CMG333

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Feb 8, 2016
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CMG333

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Feb 8, 2016
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4,510

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Thanks jdcranke07,
(I hope this is a response to your answer instead of posting a new solution as it definitely is not a solution)

I'm running the last BIOS update that was available. I have over 500GBs available and I'm running Windows 7 64Bit now. I have run Microsoft's software to verify I can run Windows 10 and it passes. But after upgrading to Windows 10 things like the Start button, Cortana, Edge, and Search (and some others I can't remember) do not work. So I put my cloned drive back in and resume running Windows 7.

I really don't want to give up this computer as it is one a very few PCs that has hot swap hard drive bays up front. I used those all the time to do my weekly backups. I don't really do backups in the normal way. I do clones every week and rotate between 4 hard drives. But it looks like I'll have to start looking for another PC with that kind of capability.
 

Barty1884

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Your hardware meets the spec, absolutely. The problem is likely lack of driver support - were you connected to the internet during your few problem-filled days? Even if there's no 'official' driver support from Gateway (which looks to be the case), Windows update should do a pretty decent job in finding compatible drivers for you.

Some really old hardware (like a setup with an Radeon X700 Pro like I upgraded without thinking) will have true incompatibility issues as there's litterally no driver availability, but that shouldn't be the case with your setup.

If you were not connected to the internet of course, Windows update won't have been able to grab appropriate drivers.
 
Solution

jdcranke07

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Barty1884 pretty much said what I was thinking. Make sure that you PC is hooked up to the internet via ethernet connection if possible (more reliable and doesn't require driver installs like wifi cards/adapters will). If that doesn't help then try reinstalling just in the off chance it just didn't install correctly. Also, not saying you have or will do this, but if you have a unofficial copy or torrent copy of Windows, then those features might be corrupted from the original owner trying to bypass securities and such. Again not accusing, just giving a friendly mention just in case because people have done that in the past.
 
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