Random Gaming Freezes

Inamortus · Feb 9, 2016

I've been having freezing issues for a while now. My PC will just completely freeze, and I'll have to reboot it. This has only happened while gaming, to my knowledge. Now, I've tried everything I can find suggested online; I've refreshed my Windows install, I've run system checks, system cleanups, RAM tests, checked CPU and GPU temps at the time of freezing (both at a reasonable temp), cleaned out the case thoroughly to rid the fans etc. of dust, made sure all drivers are up to date, made sure Windows is up to date, checked the event viewer to find nothing. I'm just stumped, and it's frustrating. I can't find anything it could be, and can't think of anything else to do.

Specs:

Motherboard: Gigabyte GA-970A-DS3P
CPU: AMD FX-4350 Quad Core 4.2Ghz
GPU: GeForce GTX 970 MSI
RAM: HyperX Black Series 8 GB 1600 MHz DDR3 CL10 DIMM Gaming Memory Module (x1)
PSU: Corsair CX750 Builder Series CX 750W ATX/EPS 80 PLUS Bronze PSU
OS: Windows 10 Home 64-bit

Thanks in advance for any help.

dylanestrada · Feb 9, 2016

Which games are you playing when it happens?

Inamortus · Feb 9, 2016

Most recently it's happened on Dragon Age: Inquisition (which I've yet to play properly as I rarely get past character creation), Mirror's Edge, Dark Souls II, Darkest Dungeon, Trials Fusion, Middle-Earth: Shadow of Mordor.

dylanestrada · Feb 9, 2016

Have you tried using another gpu from one of your mates?

mrsweet1991 · Feb 9, 2016

Does this happen in games or randomly?

Inamortus · Feb 10, 2016

I don't really have access to another GPU to try that, unfortunately. And yes, it is just while gaming, but as I said, the temps of both the GPU and CPU while playing have been fine, as well as the usage of the GPU.

Inamortus · Feb 10, 2016

I've just ordered myself a replacement GPU that should arrive tomorrow. I figure even if it turns out that it isn't the issue, at least I have a spare, or I can do SLI in the future if I upgrade my Mobo.

Andrei-Florin Gogan · Feb 10, 2016

I would not recommend SLI with that CX 750 PSU. Is your BIOS on the latest version? I have had freezes not only in games, because of outdated BIOS version.

Inamortus · Feb 10, 2016

How do I go about checking/updating the BIOS version?

Andrei-Florin Gogan · Feb 10, 2016

You can see your current BIOS version in the BIOS and compare it to the latest on the manufacturer website. What revision is your motherboard? 1.0 , 2.0 ?

Inamortus · Feb 10, 2016

It's Revision 1.0, I'm just going to check the BIOS now.

EDIT: My BIOS is F1, and the most recent is F2j, but when I try to install it, it says it's incompatible with 64 bit Windows.

Andrei-Florin Gogan · Feb 10, 2016

How did you try to install it ? did you put the files on a USB flash drive and install it in the BIOS ?

Inamortus · Feb 10, 2016

There was no documentation with the download, so I didn't realise that's how you do it. Do I just put the folder with the files onto a USB, or just put the files on loose?

Andrei-Florin Gogan · Feb 10, 2016

Put just the files not the folder. Make sure the USB drive is FAT 32 formatted. Use the F2j file in BIOS in order to update.

Inamortus · Feb 10, 2016

I can't find anyone in the BIOS to do anything at all with the USB.

Andrei-Florin Gogan · Feb 10, 2016

Then download App Centre from Gigabyte and install @BIOS. and you can do it there.

Inamortus · Feb 10, 2016

I've updated the BIOS, but I'm still getting freezes. Thanks for trying.

dylanestrada · Feb 10, 2016

One last thing to try, put your current GPU in a different slot

Inamortus · Feb 11, 2016

Okay, new GPU is in. Time to test it. I've put it in the same slot for now, but if the problem persists, I'll move it to the other slot. It's only because I'll have to move my HD around that I didn't straight away.

Inamortus · Feb 11, 2016

Looks like I can't get the GPU in the second slot, as there's a hard drive bay or something built into the case that's in the way.

Inamortus · Feb 11, 2016

And now nothing's working. Great. I'm so glad I've spent so much money on a computer for gaming and now I can't use it at all.

Andrei-Florin Gogan · Feb 11, 2016

is it not starting up at all ?

Inamortus · Feb 11, 2016

The PC itself powers up, the gpu comes on, all the fans come on, but that's it, it doesn't do anything else.

Andrei-Florin Gogan · Feb 12, 2016

Have fixed it ?

Inamortus · Feb 12, 2016

No, I still can't get it to work.

Random Gaming Freezes

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