Hello everyone. I was wondering if anyone could help me with a problem, I have just installed a new msi r9 390 the fans are sp

ENFORCEZz · Feb 9, 2016

Hello everyone. I was wondering if anyone could help me with a problem, I have just installed a new msi r9 390 the fans are spinning and the light comes on our on my monitor it says no input, when I put it into my motherboard (it uses Intel HD 530 graphics) it works fine. I have a Intel i5 6600k a asus rog maximus hero viii my OS is windows 10. Thank you.

popatim · Feb 9, 2016

Did you set the motherbd bios to initialize the pcie/peg gpu first?
Otherwise it will initialize the integrated gpu first and treat the 390 as a secondary; leaving you to set it up in windows just like adding a second display would.

ENFORCEZz · Feb 10, 2016

popatim :

i am not really sure how to do it

popatim · Feb 11, 2016

With your monitor connected to the onboard video/igpu.
Enter your Bios, On the ADVANCED Tab select GRAPHICS CONFIGURATION. Set the Primary Adapter to Peg. Disable iGPU Multi-Monitor unless you plan on running a second monitor using the iGPU.
Save and exit

Now power off and connect to the R9-390. and then boot back up.

ENFORCEZz · Mar 3, 2016

popatim :

i have done all of it but it still will not work

alphadogg · Mar 3, 2016

The R9 390 has only digital out. What cable do you use to connect the monitor? Using vga converter wont work.
Can you give more details about the cable and monitor used?

ENFORCEZz · Mar 3, 2016

alphadogg :

I have tried with both hdmi and display port niether output to the monitor

alphadogg · Mar 3, 2016

ENFORCEZz :

1.Try using the card in an other pc.
2.does your psu have adequate power?
3.try latest crimson drivers
4. If all else fails, RETURN the card. It is dead on arrival. Hope this helps

solidsecret15 · Mar 7, 2016

This is going to sound stupid (I did this with almost the same card (msi r9 390x)) but make sure the power cables going from the power supply to your card are connected properly, it IS possible you connected one of these cables backwards and need to reverse it to make your card work (I initially only had one of my cables connected correctly, resulting in the EXACT symptoms your having, ie: the card is lighting up, but display won't work when plugged into the card) good luck!

ENFORCEZz · Mar 8, 2016

solidsecret15 :

Ok I will try this thank you!

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