- Oct 1, 2011
- 7
- 0
- 18,510
I recently built my first desktop computer near the end of August 2015 , and I have been experiencing random complete freezes(sound/screen/keyboard/mouse) that happen only while playing games (never when I'm just surfing the web)and require a hard restart. The tricky part is that I can't reliably recreate these freezes, they happen after at least an hour of gaming but only sometimes though. I can go days without it happening and other times it has happened a couple times in the same night. In a month's span, it happens Id say between 5 to 10 times a month. Not overclocking at all, have even tried underclocking the gpu with msi afterburner but same issue. On some of the freezes I'll hear a second long sound of some garbled high pitch static noise through my headset. I was thinking it was maybe a overheating issue but I've checked temp logs on speed fan when it crashes and they are all normal (max 40c cpu and max 70c gpu). I always update to newest nvidia drivers when they come out. (I use nvidia geforce experience) I updated my mobo bios to the newest version as well.
I've tried running MSI Kombustor and Heaven Benchmark a few times (for about 10min to an hour) and it has never froze. Maybe I should run it longer. I ran the windows memory diagnostic as well as memtest86 for one pass, neither detected any errors. When I built the computer I first had win7 and later upgraded to win10 , the freezes occured on both OS.
I'm not sure if this is related but a few weeks ago my computer just shut off out of nowhere and wouldn't turn back on, long story short it was either my psu that damaged the motherboard or the motherboard just died as I replaced both and it turned back on (replaced with new z170-a).
Any help or thoughts would be greatly appreciated as I've been troubleshooting for a few months now and nothing seems to be working so far.
Intel i5-6600k 3.5GHZ processor
MSI nVidia GeForce GTX 970 4GB
ASUS Z170-A motherboard
16GB Crucial Ballistix Sport DDR4 2400
Corsair AX760--psu
Noctua 6 BH-D14 cpu aircooler
Corsair Air 540—case
SanDisk ExtremePRO 480GB SSD
Dell S2415H 24" monitor
Razer Deathstalker keyboard
XFX PRO 750W—psu that was replaced
I've tried running MSI Kombustor and Heaven Benchmark a few times (for about 10min to an hour) and it has never froze. Maybe I should run it longer. I ran the windows memory diagnostic as well as memtest86 for one pass, neither detected any errors. When I built the computer I first had win7 and later upgraded to win10 , the freezes occured on both OS.
I'm not sure if this is related but a few weeks ago my computer just shut off out of nowhere and wouldn't turn back on, long story short it was either my psu that damaged the motherboard or the motherboard just died as I replaced both and it turned back on (replaced with new z170-a).
Any help or thoughts would be greatly appreciated as I've been troubleshooting for a few months now and nothing seems to be working so far.
Intel i5-6600k 3.5GHZ processor
MSI nVidia GeForce GTX 970 4GB
ASUS Z170-A motherboard
16GB Crucial Ballistix Sport DDR4 2400
Corsair AX760--psu
Noctua 6 BH-D14 cpu aircooler
Corsair Air 540—case
SanDisk ExtremePRO 480GB SSD
Dell S2415H 24" monitor
Razer Deathstalker keyboard
XFX PRO 750W—psu that was replaced
I am suprised I didn't try that earlier
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