Can only get 100Mmbps with MSI B85-G43 Gaming

ArchangelPT · Feb 10, 2016

I had a different board in mind when i was making this build but issues arose with the one i got and i had to purchase this * that's been nothing but a headache.

I have 200 Mmbps internet and yet this crap only recognizes 100, i know it's the problem because i was easily getting the contracted speed with my previous motherboard

Can anyone help me solve this? I tried my ISP's customer support but they weren't able to help and the place i bought it won't accept returns. I'm using Windows 10.

SinxarKnights · Feb 10, 2016

I see it has a Killer NIC. Is it being limited by the software for it?

ArchangelPT · Feb 10, 2016

SinxarKnights :

I already uninstalled that bloatware garbage and only installed the drivers manually but the issue remained.

techgeek · Feb 10, 2016

Go into the device via the Device Manager and select the Advanced tab. In the Property tab find the Speed & Duplex option. What is shown here? Usually it says Auto Negotiate. If it's not, try selecting it. If it is, try forcing it to 1Gbps Full Duplex.

ArchangelPT · Feb 10, 2016

techgeek :

It's in auto negotiate and only shows up to 100

techgeek · Feb 10, 2016

I assume the router / modem you have it connected to is 1Gbps capable. If not then that would be the problem.

However since you said that it worked with the previous motherboard, then it's likely a driver issue. See if a different driver version will fix it for you.

reedo_43 · Feb 10, 2016

Sounds like a driver issue...

ArchangelPT · Feb 10, 2016

I already have the latest drivers installed, got it from here

https://www.msi.com/product/motherboard/support/B85-G43-GAMING.html#down-driver&Win10 64

techgeek · Feb 10, 2016

I just had a look in the .inf file and it show this:

HKR, Ndi\Params\*SpeedDuplex, ParamDesc, 0, %SpeedDuplex%
HKR, Ndi\Params\*SpeedDuplex, Type, 0, "enum"
HKR, Ndi\Params\*SpeedDuplex, Default, 0, "0"
HKR, Ndi\Params\*SpeedDuplex\enum, "0", 0, %Auto%
HKR, Ndi\Params\*SpeedDuplex\enum, "1", 0, %10MHD%
HKR, Ndi\Params\*SpeedDuplex\enum, "2", 0, %10MFD%
HKR, Ndi\Params\*SpeedDuplex\enum, "3", 0, %100MHD%
HKR, Ndi\Params\*SpeedDuplex\enum, "4", 0, %100MFD%

The last line is 100MFD which says that it's only offering up to 100Mbps Full Duplex.

I don't know if you can manually add the registry entry for 1Gbps or not.

techgeek · Feb 10, 2016

You can try this, it's a direct link to Killers driver suite:

Killer Driver

ArchangelPT · Feb 10, 2016

I'd like to avoid installing this garbage if i could though. Anyway the very driver says "Killer e2200 Gigabit Ethernet Controller" so why the * wouldn't it allow for 1000Mmbps?

MSI mobos, not even once.

techgeek · Feb 10, 2016

I'm not saying you have to contend with the garbage, but you can use this to troubleshoot the issue. Unfortunately the .inf and .sys files are not easily separated from the installer. It's likely you can uninstall the application separate from the driver afterwards.

ArchangelPT · Feb 10, 2016

techgeek :

Nope, it uninstalls the drivers as well

I initially wanted another model but it was dead on arrival so i had to buy this is a rush. The guy at the store didn't have what i wanted and recommended this so i could "take full advantage of the cpu and gpu". I ask around afterwards and there's no * difference in performance between what i wanted and this * , except this * piece of flaming * costed twice as much.

I'm quite mad.

<Language, please>

techgeek · Feb 10, 2016

Did you try this driver? And if so, did you get 1Gbps?

ArchangelPT · Feb 10, 2016

techgeek :

Yes i did and no i didn't.

Wisecracker · Feb 10, 2016

Is your cabling 1Gbps capable ?

[someone had to ask]

ArchangelPT · Feb 10, 2016

Wisecracker :

I was getting 200M easily with my previous motherboard so that's not the issue.

techgeek · Feb 10, 2016

Just found the drivers only directly from Killer, and the INF is the same, only up to 100MFD.

At this point I would contact Killer or MSI and ask what gives.

Wisecracker · Feb 10, 2016

... I was getting 200M easily with my previous motherboard so that's not the issue.

I'm not a network guru by any means but Cat5/e can be bandwidth-limited up to 1000 Mbps (1Gbps) --- are you 'green-lighting' or 'orange-lighting' ???

ArchangelPT · Feb 10, 2016

Wisecracker :

What does that mean? There's a green light and a flickering yellow light

techgeek · Feb 10, 2016

Well the INF file tells me at the very least that Killer has removed the ability to manually set the link speed to 1Gbps, if not completely disable 1Gbps on their ethernet IC. I'm not sure how this interacts with the driver. Maybe Auto will negotiate 1Gbps if the conditions are right, but you can't manually specify 1Gbps Full Duplex.

At the very least you could try buying a Cat6 or Cat5e cable and testing to see if it makes a difference in link speed.

If not you are left with a couple options.

1. Return the motherboard and get something you want as you seem to be dissatisfied with this one.

2. Get a add-in 1Gbps capable ethernet card and disable the onboard ethernet.

ArchangelPT · Feb 10, 2016

techgeek :

They won't take it back and i relish in the idea of having to pay more for a a goddamn Ethernet card

techgeek · Feb 10, 2016

Have you tried another ethernet cable? It couldn't hurt. The cable you are using could be just borderline enough that when the E2200 negotiates with your router, its out of tolerance for 1Gbps and falls back to 100Mbps. It's a cheap and quick test.

How long have you had the motherboard? You can return it and tell them the NIC refuses to connect at 1Gbps. Or you could contact MSI and RMA it.

If neither of those options are appealing, then you can either buy a new motherboard (more expensive than a NIC), buy a NIC, or deal with connecting at 100Mbps.

I was just helping someone else that had a similar problem. His situation was that he auto negotiated at 1Gbps, but under Device > Advanced > Speed and Duplex he only had the options for up to 100Mbps Full Duplex. So like yours he could only force it to 100Mbps, so he was worried that Windows was reporting the link speed incorrectly and that he was only connected at 100Mbps. I had him run a simple transfer test on his network and he was in fact connected at 1Gbps. So it looks as if some manufacturers intentionally leave out the option to force a link speed of 1Gbps. I have an Intel NIC, and all the speed options are available in my driver through the Speed and Duplex options.

So it could be that the NIC on your motherboard is just failing the auto negotiate with your router for 1Gbps. Maybe a new cable will fix the problem.

Wisecracker · Feb 11, 2016

What does that mean? There's a green light and a flickering yellow light

Flashing green = 1000 Mbps (1Gbps) packet transmission
Flashing yellow = 100Mbps packet transmission

Check your cabling. You likely need Cat6/e.

In limited instances Cat5/e can handle 1000 Mbps but can run into signaling issues (which I think is your problem).

ArchangelPT · Feb 11, 2016

techgeek :

Wisecracker :

I contacted MSI, this is their response

Dear customer,

The day from 6th Feb to 14th Feb are Chinese new year festival.
There are only a few technical member on duty.
Your request will be delay for few days.
We are apologies for the inconvenient and appreciation for your patient.

If you still have problem, please contact us again.
Thank you.

Best regards,
MSI customer service team

Someone is heaven must hate me

Can only get 100Mmbps with MSI B85-G43 Gaming

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