I think something wrong with my computer.

Skyezz5 · Feb 13, 2016

Hello! I built my computer two years ago.
Cpu: i5 3570k (Done failed OC Attempts)
Mobo: ASUS P8Z77-V LX
I cannot turn off my computer the regular way. I have to hold down the powerbutton. If i do it by pressing turnoff computer it will just go into some weird mode where its still on but dosent work and it sounds and the led is still active.
The whole computer crashes one or two times a day. (I use it a lot)
And everynow and then theres a small stutter that makes the computer freeze for a second.
About 5 months ago i upgraded to a new SSD and its still the same. And also i cant play games as well anymore. it works fine for a while then it starts to lag a lot.

harryfishrules · Feb 13, 2016

Hello Skyezz5, have you run full virus/malware scans at all? Could you also try the following steps to see whether they help at all:

1. Press "Windows + R" at the same time
2. Enter "control wuaucpl.cpl" (without speech marks) followed by enter
3. Windows Update should open
4. Select "Scan for Updates"
5. Install all updates including optional ones

6. Restart your PC into the normal desktop

7. Restart your PC into Safe Mode

8. Press "Windows + X" at the same time
9. Select “Command Prompt (Admin)”
10. Accept any User Account Control popup for “Windows Command Processor”
11. Enter "sfc /scannow" (without the speech marks) into Command Prompt followed by enter
12. Let the scan complete fully

Skyezz5 · Feb 13, 2016

Well. There were no updates what so ever. (I usually keep it up to date)
Btw im on Windows 10 - 64bit. Thought that was worth mentioning. And also before writing i ran a full system scan and Registry with Avast!
The Scan thingy ended up saying "Windows Resource Protection did not find any integrity violations".

harryfishrules · Feb 13, 2016

Skyezz5 :

Ah right, thank you for that. The scan you took would suggest that it is not an OS issue but rather a hardware issue. How do you normally turn off the PC? I mean do you select 'Shut Down' from the start menu or just press the power button once?

Skyezz5 · Feb 13, 2016

I hold down the powerbutton untill it forces the computer to turn off. (ive done this for a very long time)
Otherwise it will go into this mode i explained earlier. Where the comuter is sorta still running but the screen is black and the computer is in some kind of standbymode i guess?

harryfishrules · Feb 13, 2016

Right, I think I understand now. Can you please follow these steps to see whether it helps:

1. Press Windows + X
2. Select Command Prompt (Admin)
3. Enter "shutdown -s" (without speech marks) followed by enter

Your PC should then shutdown after 20 seconds, let me know what it does.

Skyezz5 · Feb 13, 2016

Same thing, Powerled still on, Fans spinning.
Only thing that turns off are my monitors (2x)

harryfishrules · Feb 13, 2016

Skyezz5 :

Right, that command should shut your PC down but obviously it doesn't want to. Can you try these steps for me please:

1. Press Windows + X
2. Select Command Prompt (Admin)
3. Enter "powercfg -requests" (without speech marks) followed by enter

You should see all sections reporting 'none', it it doesn't can you please tell me what each section reports.

Skyezz5 · Feb 13, 2016

Display, System, Awaymode, Execution, Perfboost all says "None."

harryfishrules · Feb 13, 2016

Skyezz5 :

Can you try the same again please but enter "powercfg -devicequery wake_armed" instead. Can you list the devices that it shows please.

Skyezz5 · Feb 13, 2016

HID-Compatible mouse
HID Keyboard Device (001)
HID Keyboard Device (003)
Realtek PCIe GBE Family Controller

harryfishrules · Feb 13, 2016

Right, can you go back into command prompt (Admin) and enter this command: powercfg -devicedisablewake "Realtek PCIe GBE Family Controller" (exactly as that, with the speech marks this time).

Skyezz5 · Feb 13, 2016

Im not sure if anything happened or did it? I pressed enter and the thingy C

backslash)windows(backslash)system32>
Came back up as if it wanted me to write something else instead.

Skyezz5 · Feb 13, 2016

nvm i redid the step before to show devices and it has been deactivated.

harryfishrules · Feb 13, 2016

Can you try shutting down again please?

Skyezz5 · Feb 13, 2016

with "shutdown -s" ?

harryfishrules · Feb 13, 2016

No, normally please.

Skyezz5 · Feb 13, 2016

Hmmm. Same thing again. Is there anything else we can try? (Thank you very much for all the help btw)

harryfishrules · Feb 13, 2016

Skyezz5 :

It's no problem, helping is what I do. Can you try entering this command into command prompt for me: shutdown -f -s -t 0

Skyezz5 · Feb 13, 2016

Wow, My computer is stubborn. Same again. Perhaps my MoBo is faulty or something.

harryfishrules · Feb 13, 2016

Skyezz5 :

Haha, perhaps it likes the attention? It seems like it's a BIOS issue now, do you have any experience at all within the BIOS?

Skyezz5 · Feb 13, 2016

Well I've been in there some times when trying to overclock and change some settings. So a little experience. If you guide me ill probably be able to get around!

harryfishrules · Feb 13, 2016

Okay, good. If you boot into your BIOS and look for the power settings, I'm not 100% sure what you're looking for but have a look through and see if anything mentions Power-On, Power-off or something similar.

Skyezz5 · Feb 13, 2016

Well first theres a boot tab wheres theres a lot about booting.
And on Advanced tab i found something called "APM" which mentions:
Deep S4
Restore AC Power Loss
Power On By PCIE/PCI
Power On By Ring
Power On By RTC

And thats about it

harryfishrules · Feb 13, 2016

Set these all to disabled/off: Restore AC Power Loss, Power On By PCIE/PCI, Power On By Ring, Power On By RTC

I think something wrong with my computer.

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