Recovering information off of an unmountable hard drive with corrupt sectors?

FewMillion

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Feb 13, 2016
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The hard drive in question is a 1TB Western Digital Caviar Blue.
It fails to recognize the Windows partition, has corrupt sectors and will not mount.
Windows Boot Manager
Status: 0xc000000f
Info: The boot selection failed because a required device in inaccessible.

A BIOS update from MSI was tried for this motherboard.
The MSI screen would not recognize the exact same USB that recognizes Hiren's Boot CD.
That is, for the BIOS update. After clearing the USB and moving the BIOS update files to it.

The Hiren's Boot CD files were moved back onto this USB (thumb drive) have an old 2012 WIP version of TestDisc and PhotoRec. There were hopes to use those programs to recover information from this drive, but the results do not provide an option to store partitions on anything but an r:/ section. We barely understand 2012 TestDisc and PhotoRec, and also the DOS/Winx9 download of the latest TestDisc/Photorec would not load from the USB. The error that there's no detectable partition.

What's more, this MSI b75ma-p45 has a load-up menu screen interface. It offers the suggestion of HDD backup, but won't work without a program called "Winki" being installed in Windows. Windows won't come up, because of the corrupted drive.

We have brought this hard drive into stores that allegedly repair computers, and were willing to pay the price they wanted to recover as much information as they could. They have refused, excusing their technicians for "not having the right programs". This drive is very likely not physically damaged. The corrupt sectors seem to be due to software issues.

The files on the drive are very important. We are an entire family that needs them back.
Any help is much appreciated. Any further information you need will be provided if that's possible.
 

FewMillion

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Feb 13, 2016
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Hiren's boot CD offered OS mirroring options such as "Mini WinXP" and Linux. I was not able to view the drive with those two. However, with TestDisc and PhotoRec 2012 versions, the 1TB drive was shown. It would help if the latest TestDisc/PhotoRec didn't say that there's no detectable partition. From your question, I decided to make a Ubuntu USB. I booted "from hard drive" but have not selected to install it yet. In Ubuntu, searching the computer for any names of files we need to retrieve didn't come up with any results. Should I select the option to install Ubuntu, or will that overwrite and lessen our chances to regain information from this drive?

As for the BIOS, there's a menu screen for this MSI motherboard. I'm both unsure how to use BIOS, and unsure how to get into it.
 

USAFRet

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Do NOT install to that drive. That will wipe whatever is on it.
 

FewMillion

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Feb 13, 2016
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Understood, and thank you for the advice. The fact that the only thing so far recognizing this drive is TestDisc and PhotoRec, has led me to post and await a reply on their forum. While I could not figure out how to change the correct BIOS settings to recognize an HDAT2 disc, I couldn't get it to recognize HDAT2 on the USB either with the same "no detectable partition" error. All of the aforementioned programs seem to me to be a possibility for recovery if I could figure out how to have them recognized. As Hiren's BootCD on USB is recognized. As for the BIOS, this B75ma-p45 has, I guess it's called a GUI. It's an MSI "Click Bios 2" menu. I'm still unsure how to find out if the BIOS isn't recognizing this drive, as it's not ordinary BIOS.
 
What kind of information is available in the "click bios 2"? It should still list drive information in there somewhere if it's recognized. Should be a "boot priority" or "drive information" section of some sort in there. Modern BIOS/UEFI have mouse support so you can click through.
 

FewMillion

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Feb 13, 2016
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Yes, it has boot priority in the top right as icons and through a menu of "click bios 2". I'm unable to take a screenshot of it, as it's been running DRevitalize V1.2 (light) for seven hours. If my division is right, it will be over 9 more days before it's through as long as there are no power cuts. I would buy the full version for multiple PCs at $50 if I was certain everything would come back up when it's finished. I'm not certain, and I don't like throwing money at things that possibly work without evidence. Here's an example through Google images of the click bios 2 screen:
http://www.legitreviews.com/images/reviews/1857/msi-big-bang-xp2-bios-2.jpg Boot device priority icons are at the top right. I believe it was Mainboard settings that allow switching priorities, or moving around those top right icons.
Before I ran DRevitalize v1.2, I tried LazeSoft Recovery Suite Home Edition. That program is unable to perform a lot of repair options because the hard drive won't recognize (I/O device error both at regular startup and when I tried Fedora LiveCD). Lazesoft was able to recover .jpg, .exe, .dll, .zip, .doc, .docx, .zip and .avi files. Unfortunately, there doesn't seem to be the option to recover the filetypes we need. The ones we need from this drive are:
.duf, .ess, .slot, and .fos
If I could recover the above mentioned filetypes, even a few of them, we could scrap this dying drive and purchase a new one.
We hang on to it because we badly want those back.
 
We'll have to wait for the results of your DRevitalize software. Beyond this, I'm not sure what further help I can be at this point. Data recovery or special commands to rebuild bootsectors, ect. are not really my specialty besides my own google searches and research. Hopefully, someone with better knowledge on this can be more helpful. I'll try to help if I can, but I'll wait to see your results from your test.