AMD Radeon HD 7970M

Matt-SVK · Feb 13, 2016

Hi guys, please can you help me?

I own a Alienware m17x r4 with AMD Radeon HD 7970m, When Im playing a game there are some black artifacts and dots all over the screen, The games I plays are GTA 5 and Battlefield 4. They both run verry smooth with 60 fps at medium setting, but the artifacts and dots are still present. I tried every thing I could think off: reinstalling drivers (downloaded from Intel and AMD site not Dell), updating BIOS, changing the setting or running on external monitor but no luck. Could be a faulty graphic card? Or could this be RAM related? I got an error code when testing RAMs with Dell support assist (WME22-OSN). All drivers are the lates avaitible. My full specs: Intel Core i7-3610QM, Radeon HD 7970m, 16gb RAM (original 8gb, latter addet 2x4gb Kingston Hyperx), 512gb Adata ssd + 750gb Seagate HDD, Windows 7 H.P. 64-bit. Everything is running at stock clock. I attach some pictures from in-game.

Hope you can help me

Matt-SVK · Feb 21, 2016

Help please, I still didnt figure it out.

Titanforall · Feb 21, 2016

Matt-SVK :

Your gpu and cpu are decent but the black dots are usually caused by ram problem. Try following steps.
1. use only one ram stick one by one mean first 8gb and then 2 other 4gb rams and check it.
2. if STEP 1 it doesnot helps use a newer ram.
3.if one of the ram only shows black dots then its faulty and you have to change it.

Matt-SVK · Feb 24, 2016

Titanforall :

Thanks for replying. Unfortunately it didn't help. I use 4x4Gb so I took two of them out, switched slots and tried the same thing with the other pair but no good. So I tried other two pair of 2x8Gb RAM from my other laptop that I know are good but the artifacts and dots where still there. So I tried uninstalling the 7970M and running Battlefield 4 on the Intel HD Graphics 4000 and NO artifacts or dots. So could it be the 7970M or is it something else? Thanks

Titanforall · Feb 24, 2016

Matt-SVK :

Titanforall :

Thanks for replying. Unfortunately it didn't help. I use 4x4Gb so I took two of them out, switched slots and tried the same thing with the other pair but no good. So I tried other two pair of 2x8Gb RAM from my other laptop that I know are good but the artifacts and dots where still there. So I tried uninstalling the 7970M and running Battlefield 4 on the Intel HD Graphics 4000 and NO artifacts or dots. So could it be the 7970M or is it something else? Thanks

IF you are not having blackdots in intel hd 4000 then its probably AMD 7970M is dying out.Your rams are fine then the only solution is replace your GPU if possible

Matt-SVK · Mar 3, 2016

Titanforall :

Matt-SVK :

IF you are not having blackdots in intel hd 4000 then its probably AMD 7970M is dying out.Your rams are fine then the only solution is replace your GPU if possible

Cant it be just a driver issue? Because i had it before but after reinstalling Windows it wasn't present anymore. But after 2 months it started again and reinstalling drivers didn't help. My brother have the same laptop with GTX 680M so maybe I try to run my 7970M in his laptop to be sure its the graphic card.

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AMD Radeon HD 7970M

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