Newer Cards vs Older Cards; (UEFI?)

Leinahtanwc · Feb 13, 2016

I just built a new computer a few months ago and I noticed it uses UEFI. Of course, I am also running into problems, with constant BSOD's referencing Driver Corrupted Expool with VPN software that is critical for work.

The Motherboard is new: Asus X99 Sabertooth
The CPU is new: Intel i7 5820k
Memory: Mushkin Redline, later replaced with Corsair Dominator 3000mhz
PSU: EVGA Platinum P2 850W

All the critical pieces are brand new, except for the video card, 560 GTX ti. Is there some possibility that the VPN client has a conflict with older video cards? There has to be some software/hardware conflict going on here, the software in question being the Cisco SSL VPN client.

tl;dr: The question is, is there a possibility that a new video card can fix the problem (BSOD)? Is there some possibility/conflict with older video cards on newer mobos?

JackNaylorPE · Feb 13, 2016

Was it a fresh windows install ?

I don't see where "Of course" comes in as UEFI shouldnt cause any issues, What What OS ?

U would have kept the Redlines, myself , assuming comparable spec.

Are there any issues outside of using the VPN client ?

smorizio · Feb 13, 2016

with asus mb make sure the mb set to standard mode. if it set to performace mode the ram to cpu timming is changed. also set the ram to xmp profile and make sure you have the newest bios file on the mb. for video cards and mb most new mb the pci video slot is auto sensing for pci 3.0 or slower cards and the slot will slot down for the older pci 2.0 cards. in the asus bios you can also set the pci slot speed to 2.0 mode and see if anything changes.

ingtar33 · Feb 13, 2016

I assume the older redline were ddr3 ram, and the new corsair are ddr4

As an FYI, on the x99 platform with the LGA 2011-v3 socket, the haswell-e chips don't support ddr4 3000 ram natively. You have to downclock the ram to 2133, then overclock the whole system to get the ram back up to it's "native" speed. I suggest you look into the x99 system spec and the ddr4 ram issues and overclocking.

Because right now it sounds like your ram probably isn't set up properly.

AND if that ram is DDR3, then i already know it won't work with that cpu, as that platform only works with DDR4

Leinahtanwc · Feb 13, 2016

I have installed both Windows 7 and Windows 10 on the system, multiple times. I have ran into the error on each OS - more times on Windows 10 than on Windows 7. Windows 10 seems to "die" faster. After realizing this, I figured maybe it was a memory leak issue, so I picked up the Corsair memory, since it was listed in the manual - unlike the mushkin. I also picked up 8x4GB chips instead of 4x4GB like the Mushkin, doubling the amount of memory. At this point, I have eliminated the possibility that memory is the problem: the error still occurs on Corsair and on Mushkin, 16GB and 32GB. The system is currently reporting 32GB of memory is present.

I am now onto the Video Card as the potential culprit in my "investigation of the BSOD". It is an old video card placed into a new computer. The computer is not for gaming, but work. I have a spare 460 GTX lying around I could use and I am wondering if I can just swap the video cards: I think 400 to 900 use the same drivers so you can easily swap them at will, or so I was told by Nvidia or EVGA when I called their tech support a while ago (when discussing upgrading from 560 Ti to 980 Ti for my other computer, the game machine one.

The question is: have there been any major jumps in video card tech that can cause problems between new motherboards and old video cards (560 GTX ti)? I ask this because there is a difference between plain BIOS and UEFI due to the MBR and GPT partitions associated with each when it comes to encryption software. Other people are not having this Cisco VPN client problem on Windows 7 and 10 from what I see. Those that I googled who did have said that its a problem with Virtual Memory (I turned it off, tested it, got glorious BSOD still). I will keep googling/testing software/hardware changes in an effort to fix the problem. Eventually, my last resort will be to RMA the motherboard, which will be a ROYAL pain.

Once the video card is eliminated as the culprit, I am down to just Hard Drives, Blu-Ray Drive, and the CPU/MB. I already stressed tested the CPU with Prime95 and it was fine. I assume since the Motherboard works fine with everything else test wise, the problem is some silly conflict with the VPN client.

***redline and corsair are both DDR4. Can DDR3 chips even physically fit in the DDR4 sockets?
***I am not trying to overclock anything. I do have both CPU power plugs in but I am not overclocking. XMP not on at the moment. Just trying to do a raw "basic get things working".

ingtar33 · Feb 14, 2016

Leinahtanwc :

1) yes, they both can fit in the same socket
2) the nature of the x99 2011v3 chipset DEMANDS you HAVE to overclock in order to get that ddr4 ram to run at 3000mhz; the system DOES NOT support that ram speed natively; it only supports it through overclocking.

Read what i write carefully:
-I am not saying that the ram is incompatible
-I'm only saying the ram is NOT plug and play, and requires manual input to get it set up properly, which includes overclocking the BCLK.
-Your symptoms closely resemble those of ram not being stable due to improper settings. I suggest you look into how your motherboard is using the ram, and if necessary setting your ram up by hand.
-you might want to update the bios of that motherboard.

finally, you're probably right that the video card is at fault. that is an old card, however if its at fault, it's not due to some sort of system incompatibility, but due to the card failing thanks to age. However, I would really like for you to not ignore the ram suggestions i mentioned, or you'll be really ticked off at yourself after buying a new gpu, and seeing the same problems persisting, when it was really the ram setup wrong this whole time. If the ram is set up properly in the bios then ignore what i've suggested, and buy yourself a new gpu.

Leinahtanwc · Feb 14, 2016

I will take a look at setting up the RAM then. If it is the RAM simply not being "overclocked", that would be the most anti-intuitive solution I have ever seen

. Usually overclocking introduces more problems.

ingtar33 · Feb 16, 2016

Leinahtanwc :

that's all i want you to check before you spend $$ on a new gpu. Just double check it, and make sure it's set right. if it's fine then you're probably right. there is likely a gpu issue at play, and your best move probably is just to replace it.

JackNaylorPE · Feb 16, 2016

Leinahtanwc :

1. DDR3 is 240 pin / DDR 4 is 288 pin so no, they are not compatible. The Z170 chipset if capable of supporting either with appropriate sockets, and also allows for dual channel configurations, your MoBo has 288 pin sockets and wants 4 modules (quad channel).

2. I have machines here with:

2 x 780s
2 x 970s
2 x 560 Tis

None are having issues with Win 7 ... Win 10 is still on our "no no" list.

3. Again, all the problems seem to be relate to the VPN client. An important troubleshooting step would be to determine if the problem continues when the VPN client is not present.

4. Have you confirmed that the MoBo has set up the RAM speed / Timings exactly as you see on the package / spec sheet ? In 25 years of PC building, I have only had this happen once, but it was easily resolved by manually inputting the timings.

5. Have you eliminated a RAM issue by running memtest86+ ?

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