My PC shuts off randomly while gaming?

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butfart1

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Feb 15, 2016
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So to start off, my computer never had this problem as of recent... I haven't done much to the computer, I installed a new GPU in December of 2014, and installed a new processor last November. I am inclined to think that the CPU may be overheating from what I see on HWMonitor. I can provide information once I reboot my PC... There's no blue screen of death either, the screen just goes black, and it restarts, or sometimes the PC stays running but nothing comes up on the screen... Should I try running it with one stick of RAM?
 
Solution
Mxhawthy


Ok,

65C under load is absolutely fine for a CPU, so that is not a cause.
Your CPU and GPU are both decent enough for CS:GO and WoW.

After doing some research I've not being able to find much information about 'Turbolink'...
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butfart1

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Feb 15, 2016
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Also, I have a Cooler Master Hyper 212 EVO that I bought a while back, but I am afraid to take my motherboard out and install it... All the Tigerdirects near me closed, so there's no one close by to take it to.
 
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Mxhawthy

Mxhawthy

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Mar 9, 2014
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Hi,

What CPU and GPU do you have?

What kind of temps are you seeing from your CPU, and your GPU?

What PSU do you have, and is it face-up or face-down inside your PC?

What kind of games are you playing when your PC shuts-down?

Once I have this info I can help you :)
 
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Vic 40

Vic 40

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Oct 22, 2013
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For some monitoring can you do this,

Download hwinfo32,

http://www.hwinfo.com/download32.html

You can open hwinfo32,after that open the sensor window by checking sensors only=V,
after that click run
Click to expand...
for a partslist (except the psu),

open hwinfo32 (don't check sensors only or just system summary),
click run,
close the top window which is the system summary,
click "save report" at the left top,
in the next window at the bottom check=⓪ "short text report" after that next,you'll get to see what is in your pc,
copy that by clicking "copy to clipboard" and right click and paste in you next post.
Click to expand...
Sensors is found in the main window too next to the save report button.Can acces it from there too.

Just to help Mxhawthy along. ;)
 
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butfart1

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Feb 15, 2016
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I have an AMD FX-8300, and GTX 750Ti SSC from EVGA, a Turbolink 500w PSU and it is face up on the bottom of the case, and I am playing games like CS:GO, and World of Warcraft. Temps are normal, highest was 65c under load from the CPU.
 
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butfart1

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Feb 15, 2016
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Computer: MSI Z1-7641
CPU: AMD FX-8300 (Piledriver/Vishera, OR-C0 (Orochi))
3300 MHz (16.50x200.0) @ 3603 MHz (18.00x200.2)
Motherboard: MSI 760GM-P23(FX) (MS-7641)
Chipset: SB750/SB710
Memory: 8192 MBytes @ 800 MHz, 11.0-11-11-28
- 4096 MB PC12800 DDR3 SDRAM - Carry Technology U3A4G93-16GBHN2B00
- 4096 MB PC12800 DDR3 SDRAM - Carry Technology U3A4G93-16GBHN2B00
Graphics: EVGA e-GeForce GTX 750 Ti
NVIDIA GeForce GTX 750 Ti, 2048 MB GDDR5 SDRAM
Drive: TOSHIBA DT01ACA100, 976.8 GB, Serial ATA 6Gb/s @ 3Gb/s
Drive: HL-DT-ST DVDRAM GH24NSC0, DVD+R DL
Sound: ATI/AMD SB600 - High Definition Audio Controller
Sound: NVIDIA GM107 - High Definition Audio Controller
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
OS: Microsoft Windows 8.1 (x64) Build 9600


 
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Mxhawthy

Mxhawthy

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Mar 9, 2014
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Ok,

65C under load is absolutely fine for a CPU, so that is not a cause.
Your CPU and GPU are both decent enough for CS:GO and WoW.

After doing some research I've not being able to find much information about 'Turbolink' PSUs. That is not a good sign. There is a very big list of PSUs on this website, that shows the good and the bad PSUs. Getting cheap PSUs can do a lot of damage to your system if you're unlucky, as they are often built to a low price-point, using bad quality capacitors.

Turbolink is not mentioned anywhere on this list, so I'm thinking that it's a very cheap PSU that no one has ever heard of.
I would definitely think that your PSU is the problem. You should get a new one.
Here's the link to the list: http://www.tomshardware.co.uk/forum/id-2547993/psu-tier-list.html

Hope this helped
 
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butfart1

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Feb 15, 2016
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And I think it's my power supply as well, I just noticed this. In HW Monitor, my 12v rail is only outputting 9v. I am going to order a new power supply on Friday, when I get paid.
 
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PSUGod

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Feb 14, 2016
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Software like HW Monitor can't tell you anything about the voltages of the PSU! Software like that is always wrong. It's also impossible that it's 9V because it's impossible for the PC to even start then.
 
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Vic 40

Vic 40

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Seems like a custom oem bios.Your pc is a prebuild oem pc i presume.It also seems to be the latest of that type bios.For the retail version of that motherboard is there a newer bios,but i'm hesitant to advice to use that.Don't know if they adapted the motherboard as well.

I do agree that the psu probably is the issue,but wanted to check this anyway.
 
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