Computer keeps freezing during video games

beuhle · Feb 15, 2016

CPU: AMD FX 9590
Graphics card: EVGA GeForce 660ti
Motherboard: Asus M5A99fx pro r2.0
PSU: Corsair CX850
CPU cooler: Cooler Master: Hyper 212 EVO

If you need anymore info let me know.

Problem: I have recently updated my CPU, motherboard, and PSU. Ever since when I'm playing games my computer will freeze. There is no sound being made and I am not able to CTRL+ALT+DEL to get to task manager. There is no blue screen just everything freezes. My lights from keyboard and mouse are still on but don't work. No red lights are showing up on my motherboard either. The only thing to do is to hard reset my comp. I have checks my temp on both CPU(30c-40c) and my video card(50c) and temperature doesn't seem to be the problem. Sometimes I'm ale to play for 30min before it freezes sometimes only 5min. one time the comp froze right after rebooting from a freeze before I can open any applications. I checked and it looks like all my hardware is up-to-date. Any solutions or anything I can try?

popatim · Feb 15, 2016

Which water cooler do you have on that 9590?

beuhle · Feb 15, 2016

popatim :

I don't have one atm. The hyper 212 seems to be fine atm

Paul NZ · Feb 15, 2016

Did you do a clean install?

beuhle · Feb 15, 2016

Paul NZ :

Clean install on what? the 9590? after I plugged everything in my computer went through 10min or installing everything then I went and made sure my motherboard and 9590 was up to date and it was. the only thing that asked for and update was the GPU

Paul NZ · Feb 15, 2016

Well you upgraded the cpu and mobo. What did you upgrade from. If the mobos and cpus were different and you didnt wipe the hdd you will have probs

beuhle · Feb 15, 2016

Paul NZ :

old cpu: intel i5 2400
old motherboard: asus p8p67

I did not wipe my HDD, I thought the hard drive wouldn't be affected or need to be wiped.

Paul NZ · Feb 15, 2016

That'll be the prob they use different chipsets. You should do a clean install

You thought wrong

beuhle · Feb 15, 2016

Paul NZ :

I will def try that and will post after it's done. Whats the best way to go about doing it?

Paul NZ · Feb 15, 2016

You have to format the hdd. This will remove everything. So you'll need the windows dvd / whatever you've got

beuhle · Feb 15, 2016

Paul NZ :

sorry to sound like a pain. But this is the first time switching from intel to amd so I've never had to deal with reformatting my hdd and have no idea how. I do not have the windows 7 cd with me but I do somehow have the sleave it was in and have the SN. would you mind walking me through it?

Paul NZ · Feb 15, 2016

The only prob is it may not activate. Since you changed the cpu and the mobo.

Has the Windows 7 key been used on anything else? Because if it has you cant use it on this

beuhle · Feb 15, 2016

Paul NZ :

no it hasent

Paul NZ · Feb 15, 2016

Soon find out if it works .

https://www.microsoft.com/en-us/software-download/windows10 ]Get this tool run its[/url] select the version youre using

Download the ISO. Then]http://rufus.akeo.ie/]Then get rufus run it.[/url]

If the new system supports UEFI select it in Rufus then add the ISO then click on start

You need an empty flash drive. Because it'll be formatted. Wait for it to finish. Reboot go in to BIOS change it to the bootdisk.

Then boot from it. Follow what it says

beuhle · Feb 16, 2016

Paul NZ :

Ok, so currently its dwling win10 to a usb. Or did you need me to dwl it to a cd. Didn't give me an option to keep my win7 but that's fine

Paul NZ · Feb 16, 2016

You wont have win7 anyway it'll be a clean install of 10

beuhle · Feb 16, 2016

Paul NZ :

In the media creation tool link when you click how to use then click "perform a clean installation" will those instructions work the same? and if so what do I do on step 12: "On the Where do you want to install Windows? page, select the partition that you want, select the formatting option you want to perform (if needed), and then follow the instructions."

Paul NZ · Feb 16, 2016

Whatever is there delete it. In setup then install

beuhle · Feb 16, 2016

Paul NZ :

Aight here goes nothing. If you don't hear from me I'll be under a bridge with no technology

Paul NZ · Feb 16, 2016

beuhle · Feb 16, 2016

Didn't mean to down vote. Gave you an up vote as compensation. My comp is now wiped with windows 10. But it is still freezing l. Only now it freezes withing 2min of booting up.

hyfurd2112 · Feb 16, 2016

Check your CPU and GPU temps using MSI afterburner. Most likely this is the case. If your heatsink is cold, it means your heatsink and CPU are not touching each other.

popatim · Feb 17, 2016

AMD maintains a 'supported coolers' listing for that 220w oven of a cpu. I rather doubt that the 212 is on the list.

found this in my quick google:

AMD.COM

Warning: This power draw of this CPU is almost twice that of the average CPU. Due to this, AMD recommends using at minimum a 1000W power supply. For cooling, AMD recommends using either either closed loop liquid cooling or full system liquid cooling.

Best of luck to you.

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