Laptop isn't connecting to wifi network regualarly but other electronic devices are
- Thread starter Dave9200
- Start date
Solution
Hi. I am using the laptops built in wifi. There were no changes on the laptop before all of this began happening. I believe one. I phones worked fine. They were receiving wifi fine. I have a D-Link ac 1900 router. Did the plug pull on that and also my modem. According to both with the light functions everything was fine. My router is a dual router. I have had it since near the end of November but I don't think that is the problem. Any input would be greatly appreciated! I have uninstalled and reinstalled the drivers also. Did an update also. In the device manager it says everything is fine. Don't know what to try next. Running with Ethernet cable attached right now
- Oct 11, 2014
- 34,816
- 3,309
- 146,290
Narrows down to the laptop.
Try running the network troubleshooter - right click on the wireless icon. Probably lower right screen. See if any problems are found and/or fixed.
You can also go into the Event Viewer logs and look for errors and warnings regarding network/internet services and processes. That can be a bit daunting at first but all you need to do is look around the various menus and tabs. Takes some time to aclimate and get a sense of it so allow some time. One thing to remember is that if an error or a warning is there you can right-click that event for more information.
What you are searching for is an error or warning occurring just before or at the time of the failed connection or disconnect.
Any associated error numbers or codes can be researched for the cause and hopefully a solution.
Try running the network troubleshooter - right click on the wireless icon. Probably lower right screen. See if any problems are found and/or fixed.
You can also go into the Event Viewer logs and look for errors and warnings regarding network/internet services and processes. That can be a bit daunting at first but all you need to do is look around the various menus and tabs. Takes some time to aclimate and get a sense of it so allow some time. One thing to remember is that if an error or a warning is there you can right-click that event for more information.
What you are searching for is an error or warning occurring just before or at the time of the failed connection or disconnect.
Any associated error numbers or codes can be researched for the cause and hopefully a solution.
LucianoPena28
Commendable
- Feb 18, 2016
- 3
- 0
- 1,510
I have the same problem, have done everything i could to solve this problem yet nothing. I have an hp 2000 with windows 8.1 64bit, Qualcomm Atheros ar9485 802.11b/g/n wifi adapter.
- Oct 11, 2014
- 34,816
- 3,309
- 146,290
Luciano: Look at your logs also.
In both cases you may not have knowingly made any changes. Still there are Windows and other software updates taking place. On computer and devices such as routers (firmware). Error messages, if any, if found, and if identifiable with a code can be quite helpful.
In both cases you may not have knowingly made any changes. Still there are Windows and other software updates taking place. On computer and devices such as routers (firmware). Error messages, if any, if found, and if identifiable with a code can be quite helpful.
Mara_DownUnder
Commendable
- May 15, 2016
- 1
- 0
- 1,510
Hi. I am also having same issue. The other night I just lost wifi connection on my laptop randomly, all iPads & iPhones still connected to it though, no connection drop-outs for those devices. If I restart my laptop I will have the wifi back but only for a short time before suddenly it says I'm not connected & says there are no connections available. I am not tech savy at all. My router/modem (?) came with my Internet from service provider (Telstra- Australia) so no idea on model etc.
Only thing that temporarily gives me a connection again is either restarting laptop or turning off/restarting the modem. But yeah doesn't last long.
I saw your comment about looking for errors seeing if anything in the background has been going on but I don't even know how to look that up? I am running on windows 10 so having enough trouble finding things that I knew where they were before!
But no, update to win 10 wasn't recent, I know I've seen while searching for answers that a lot of people have had this issue after updating but I updated to windows 10 when it was still in its trial phase or whatever it's called (told you, not tech savvy at all!) any help appreciated (with instructions lol) thanks
-Samara
- Oct 11, 2014
- 34,816
- 3,309
- 146,290
On the Windows 10 there is a box with the words "Search the web and Windows".
In that box type "Event Viewer". A menu list will appear and Event Viewer, Desktop app should be listed. Select/click that item.
What will be presented is, at first, a bit confusing and overwhelming. However if you start methodically opening folders and working down through the subfolders etc. you will find quite a few entries regarding things that have happened on your computer. Informational, warnings, errors.
You are looking for warnings and errors. Especially code numbers. Clicking/right-clicking can call up and present more details.
Basically you are not required to do anything (nor expected to) at this time. Just familarize yourself with searching for and finding things that have happened. Especially network related events. Or events that indicate some hardware or software failure.
Some time out due to power-saving/shutdown perhaps. Error codes or other cryptic "messages" can be researched to learn more about what may be happening.
Tedious but that is the nature of troubleshooting.
In that box type "Event Viewer". A menu list will appear and Event Viewer, Desktop app should be listed. Select/click that item.
What will be presented is, at first, a bit confusing and overwhelming. However if you start methodically opening folders and working down through the subfolders etc. you will find quite a few entries regarding things that have happened on your computer. Informational, warnings, errors.
You are looking for warnings and errors. Especially code numbers. Clicking/right-clicking can call up and present more details.
Basically you are not required to do anything (nor expected to) at this time. Just familarize yourself with searching for and finding things that have happened. Especially network related events. Or events that indicate some hardware or software failure.
Some time out due to power-saving/shutdown perhaps. Error codes or other cryptic "messages" can be researched to learn more about what may be happening.
Tedious but that is the nature of troubleshooting.
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