my computer can not detect my new graphic card GEFORCE GTX 970 tried everything and nothing...please help !!!!!!!!!!!!!!!

vprado6201

Commendable
Feb 16, 2016
3
0
1,510
I just bought a computer combo that comes with everything, but it cant find the graphic card... i tought was defective so i received a new one and still does not work.. i bought a GEFORCE GT730 just to make sure my motherboard was not defective and slots but worked as should..perfectly... but the GTX970 no way to be found....i updated the drivers, bios and nothing... dont know what to do anymore.... any clues ?????????? i am using WINDOWS 10 PRO, GIGABYTE GA-Z170X GAMING 7 MOTHERBOARD I5 PROCESSOR... PLEASE HELP....!!!!!!!
 

vprado6201

Commendable
Feb 16, 2016
3
0
1,510
unfortunately my another computer is too old to install this video card.. the power supply is a corsair rm 750 x and i connected the cable supply to it and nothing... the only thing i noticed is when i unplug the cord and restart the system a message show on the screen saying to connect a power supply but when i connect the monitor says hdmi no signal and then turn the monitor off...after that i switch the hdmi to my motherboard then i have the signal back but nothing about the video card... i really dont know what to do anymore...
 


Unplug the video card, install all drivers using onboard video, including checking for a BIOS update, shut it all off, install the video card with all power plugs, and see if it works after that. If a second GTX 970 did not work and the 730 worked, you may want to contact the video card vendor and see what they want you to try.