I recently built a gaming desktop PC on 14th February and I've been having problems with it from the start. My computer will either randomly hang, which will cause me to hard boot the system, restart itself with no warning and as if nothing happened*, or it will hang and the screen will glitch out**.
*As in there is no "Windows did not shut down correctly" on reboot or any error message on reboot.
**Same as the hang except clusters of pixels start to form on the screen after the hang. I will put a picture of this if it happens again.
I initially had windows 7, but because of these problems I thought a Windows 10 upgrade may fix it as it is a newer OS. The same problems remained but no new problems came from it.
I have had two BSoDs from this machine. The first one I cannot remember but the second one was "A clock interrupt was not received on a secondary processor". I have no further information on this error.
I thought at first that this would only happen when I launched Steam. I can safely say that having steam open increases the likely hood of any of the problems happening but they have also occur when steam is not being used such as during startup.
All of the parts are brand new and I checked their compatibility on PC parts checker. My build is also very similar to my brothers, which works fine. The only differences being the GPU, Hard drive and DVD drive.
Hardware:
I don't have the box for the Hard drive but Its a 1Tb sata drive but I can find out if necessary.
I am currently running Windows 10 but the problems were also present on Windows 7.
I have no personal data on the system so I have no problem with doing a complete reset is necessary.
I installed all the drivers for the hardware from their discs and checked to make sure they are up to date.
How can I resolve these problems?
*As in there is no "Windows did not shut down correctly" on reboot or any error message on reboot.
**Same as the hang except clusters of pixels start to form on the screen after the hang. I will put a picture of this if it happens again.
I initially had windows 7, but because of these problems I thought a Windows 10 upgrade may fix it as it is a newer OS. The same problems remained but no new problems came from it.
I have had two BSoDs from this machine. The first one I cannot remember but the second one was "A clock interrupt was not received on a secondary processor". I have no further information on this error.
I thought at first that this would only happen when I launched Steam. I can safely say that having steam open increases the likely hood of any of the problems happening but they have also occur when steam is not being used such as during startup.
All of the parts are brand new and I checked their compatibility on PC parts checker. My build is also very similar to my brothers, which works fine. The only differences being the GPU, Hard drive and DVD drive.
Hardware:
AMD FX 8350 Processor
MSI Radeon R7 370 Gaming 4G GPU
Hyper X Fury (2x8Gb) Ram
EVGA 500B PSU
Gigabyte 970A-UD3P Motherboard
Samsung SH-224 24x Sata DVD writer
I don't have the box for the Hard drive but Its a 1Tb sata drive but I can find out if necessary.
I am currently running Windows 10 but the problems were also present on Windows 7.
I have no personal data on the system so I have no problem with doing a complete reset is necessary.
I installed all the drivers for the hardware from their discs and checked to make sure they are up to date.
How can I resolve these problems?