Getting lag spikes when pinging to router

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RAiNfORAiNbOW

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Feb 17, 2016
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Hello,

Recently I've been having problems with my ping to my router, I think it all happened after I switched to a 200 mb/s internet. I've tried so many things yet I still can't fix it! I get a constant 1ms ping and every once in a while it jumps to 100+ which is very annoying especially when playing online games.

I bought a new router - it didn't help, I formatted PC - didn't help, I tried switching tons of settings in my router webpage settings - still didn't work, I also installed quite a lot of drivers and utilities in hope it would work, but it still didn't. The last thing I did was to buy a new and expensive adapter and what a suprize, I wasted my money! I just feel so hopeless, never ever have I felt like that dealing with a problem!

Some additional info: I get almost the full speed I pay for - ~190 mb/s and 5 lines connection. Another thing to mention - I don't experience such problems on my laptop testing it on the same place. Also worth to note - when I bought a new and more expensive adapter it KINDA improved the ping spikes and made them a little less and smaller in size, but they are still bad enough to notice and interfere with what I do.

P.S I honestly no longer care if I am to give more money, I just want this damned thing fixed! But even then, I still can't diagnose what's causing it in the first place. Having replaced almost everything now, there is only the motherboard left I guess? But it seems strange to me for a mother board to be able to cause these kinds of problems

 
Solution
arges86
Are you connected to your router through wired or wireless?
If its a wired, try replacing your Ethernet cable and see if it continues.
I've had NICs that were built into the motherboard die on me before. So that could always be a possibility. You can usually pick up a PCIe NIC for like $25 (http://www.newegg.com/Product/Product.aspx?Item=N82E16833106033)

If its wireless, try changing the WiFi channel on your router and see if that helps
http://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-router-on-any-operating-system/
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arges86

arges86

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Are you connected to your router through wired or wireless?
If its a wired, try replacing your Ethernet cable and see if it continues.
I've had NICs that were built into the motherboard die on me before. So that could always be a possibility. You can usually pick up a PCIe NIC for like $25 (http://www.newegg.com/Product/Product.aspx?Item=N82E16833106033)

If its wireless, try changing the WiFi channel on your router and see if that helps
http://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-router-on-any-operating-system/
 
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R

RAiNfORAiNbOW

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Feb 17, 2016
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Hey, thank you for the answer!
Well, wireless and no, when I connect directly to my modem, I don't have problems so the problem starts somewhere from my router and ends at my adapter or possibly motherboard. Considering I connect via the adaptor, it's probably not from the NIC, but can it be the PCI-E where the adaptor connects? And if it can be, is it possible that it WORKS perfectly yet it sometimes ruins the performance because as I see it it either works or doesn't, but then again, I don't know much about this so it would be nice if you can confirm there can be such thing?

 
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arges86

arges86

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So, it could be the PCIe slot on the motherboard.
Although rare... it can happen. More often its something like the power supply not giving the equipment enough current to properly run the peripheral.
I don't know if your motherboard has a second PCIe slot you can try.

Also,
Perhaps trying a USB based WiFi card to see if it makes any difference.
There are many options out there that are decently fast:
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&IsNodeId=1&N=100158094%20600326046

Edit:
One thing I forgot to mention to try...
When troubleshooting network devices, boot into safe-mode. Uninstall the drivers for it in Device Manager that Windows uses (they usually are terrible) and install the driver from the manufacturer's website. That can sometimes resolve conflicts.
 
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RAiNfORAiNbOW

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Feb 17, 2016
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Thank you very much! Will try the things you mentioned and will write back to tell if it worked. It's amazing how after so many pointless live chat's with different support's a simple forum write up gave me the most useful information. The things you said are all things I though of myself (the Power Supply and the PCI port), but was unsure. Definitely way better than the mega basic useless troubleshoots support's give you
 
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RAiNfORAiNbOW

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Feb 17, 2016
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BTW if someone else still has any ideas or experience with such problems, you are welcome to post it here. I don't have time today to try the things arges86 suggested, but the more stuff I can try tommorow - the more chances I fix it
 
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bill001g

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Something was not clear. You say you connect wireless. That alone causes this issue. If both your router and your modem run wireless then you have 2 routers and can likely only use your "modem". The difference between 2 routers could be that they are on different radio channels and one is getting interference and the other is not.
 
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RAiNfORAiNbOW

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Feb 17, 2016
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Guess I didn't make it clear - it's actually only the router which is wireless, no the modem as well. Also, just a little update on the post, is there any easy way to test the PCI port or the power supply without actually buying a new one :|?

 
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RAiNfORAiNbOW

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Feb 17, 2016
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Ok, so being unable to test my components for failures still, I decided to play with my settings a bit more.

I got advised to switch my channel in my router settings which while it didn't help, gave some interesting result. The moment I switched my router settings to channel 48 the router did something strange. It stopped the internet for a moment and started pumping some totally different info into my CMD. Now there was no longer 1 ms delay at most but rather a constant 5 - 20 ~ ms delay and I noticed the TTL switched from the permanent 64 to 57. After waiting for a while I realized that there were no longer any lag spikes besides the overall worse connection (which I guess, is kinda fine?).

I restarted the PC to see if it's going to stay that way, but it didn't. It, once again, reseted to the old TTL of 64 and constant 1 ms ping yet with big and annoying ping spikes.

So my question is, can anyone translate this information somehow and aim me at some component which may be causing such anomalies? I think it's a worthwhile information all be it I don't know much about these stuff :p
 
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arges86

arges86

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Using something like a WiFi Analyzer (https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en)
are there allot of other signals in your home? From neighbors maybe?

It seems like something something is causing interference
 
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RAiNfORAiNbOW

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Feb 17, 2016
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No, it's actually one of the very few networks around. Nor nobody in the neighbourhood uses these channels so I doubt that is :|

P.S Turns out it's the ONLY 5GHz network around...

 
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RAiNfORAiNbOW

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Feb 17, 2016
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Ok, got another update on the case, think I am about to solve it.

Turns out the lag stops when there is something which uses the net constantly - like skype. It can go for hours without lagging like that so no idea how to fix it now, though I am not sure if it needs a fix in the first place with this in mind. Still, if anyone has any idea what can cause it please tell me
 
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